Key Accounts Representative

Sciens Building Solutions; Vista (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Career development opportunities

Tuition reimbursement

Job summary

A leading safety solutions provider is seeking a Key Accounts Representative to manage and grow business in fire and life safety systems. This role involves maintaining customer relationships, achieving sales quotas, and providing consultative solutions. Ideal candidates have 2-5 years of sales experience in technical fields and strong negotiation skills. Benefits include competitive salary, health plans, and professional development opportunities. Join us in enhancing life safety solutions for our clients.

Qualifications

• 2-5 years of experience with consistent sales performance.
• Understanding of fire alarm, low voltage, and fire protection systems.
• Effective communication and presentation skills.

Responsibilities

• Maintain relationships with existing customers and schedule sales calls.
• Achieve order intake and gross margin goals.
• Conduct post-installation follow-ups to ensure customer satisfaction.

Skills

Sales performance

Technical aptitude

Effective communication

Negotiation skills

Customer relationship management

Education

Bachelor’s degree preferred

Tools

Fire alarm systems

Low voltage systems

Fire protection systems

Job description

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking a Key Accounts Representative for our fire and life safety business. The Account Rep’s focus will be on developing new opportunities via existing clients and end-users by managing and growing the business through life safety system upgrades, system additions, renovations and retrofit projects within their assigned territory.

WHAT YOU'LL BE DOING (and doing well!)

• Maintain relationships with existing customer base by scheduling sales calls, following up of leads and utilizing outlined marketing strategies for commercial building system products to include fire alarm, low voltage, and fire protection systems.
• Achieve order intake and gross margin goals.
• Achieve annual quota assigned and agreed upon by Sales Manager on a consistent basis after initial ramp up period.
• Demonstrate strong customer service skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens.
• Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.
• Conduct post-installation follow-up by contacting customers, ensuring commitments are met and affirming customer satisfaction once the customer has purchased additional equipment and services.
• Perform needs assessments, develop sales proposals, estimates, specifications, and presentations. Provide accurate forecast of activity and potential sales.
• Maintain an in-depth knowledge of complete line of products/services and customers’ issues and needs through in-house training, networking, and research.
• Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.
• Independently establish call plans and customer follow up strategies and tactics; consistently apply time and territory management techniques.
• Work with operations, finance, legal and other inside and outside resources as needed to obtain sales.
• Develop and execute tactical sales strategies including account management plan for existing territory customer base.
• Key success drivers would include managing the entire sales process including uncovering the opportunity, developing a service solution/value proposition, preparing the proposal, creating the contract, negotiating terms, closing opportunities, and providing on-going customer service selling any upgrades and add-on opportunities.

What We Like About You

• Bachelor’s degree preferred. Candidates with a combination of education and experience will also be considered.
• Consistent sales performance, ability to organically grow business by providing incremental solutions to existing client base.
• Demonstrated experience achieving and/or exceeding sales quotas for 2-5 years.
• In-depth understanding of fire alarm, low voltage, and/or fire protection systems, installation, and testing.
• Technical aptitude with understanding of drawings and codes.
• Experience selling technical solutions and services through an established client base.
• Effective communication skills and ability to present before broad audiences.
• Strong negotiation skills and competitive spirit.
• NICET-certified preferred.

What We're Bringing To The Table

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle allowance.
• Professional career development opportunities.
• Tuition reimbursement.

Compensation

$80,000 to $110,000 annually depending on experience