Key Accounts Manager I

Donaldson India Filter Systems; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Donaldson India Filter Systems is seeking a seasoned sales professional to drive revenue with select OEM customers in the south zone. The role requires deep CRM/ERP know-how, especially SAP/Oracle, and a background in engineering with an MBA preferred.

You will manage key accounts, coordinate technical and commercial proposals, and lead pricing/quotations while ensuring profitable orders and long-term partnerships across multiple geographies.

Qualifications

• MBA preferred for strategic sales and business development.
• Mechanical engineering background or diploma preferred.
• Experience with CRM/ERP systems (SAP/Oracle) and SharePoint.
• 6–8+ years’ experience with automobile OEM customers.

Responsibilities

• Sales Revenue generation and New Business Development for OEM customers.
• Key Account Management for MS India customers; maintain relationships.
• Coordinate for solution proposals, price benchmarking, quotes and negotiations.
• Manage CRM data, sales processes, and order receipt to ensure on-time delivery.

Skills

Technical knowledge

CRM & ERP awareness

SAP/Oracle experience

SharePoint familiarity

Automotive OEM experience

Education

MBA (Preferred)

Mechanical Engineering (Degree/Diploma)

Job description

Job Purpose :

Handling Sales activities for selective OEM Customers in south zone

Key Accountabilities :

• Sales Revenue generation/ achievement and New Business Development
• Key Account Management for MS India customers for the respective customers.
• Maintain good Relations with Customers and update of Relationship Matrix.
• Query generation, coordinate for solution and Technical/commercial proposal support and submission
• Support cost review, Price benchmark, pricing, Quote/ offer submission, Negotiations and Order receipt
• Customer folders maintenance, CRM and Sales Process implementations
• Business Wins, Contracts, Booking & coordination of inclusion in long term plan
• Set escalators, negotiate price revisions/ Commodity and FX recoveries
• Eradication of Red Ink (-ve margin items) and Profit enhancement
• Coordination for SLOB reduction and inventory planning and Forecast reviews
• Achieving profitability (GM%, SM%, CM%) for respective customer accounts
• Track opportunities, prepare opportunity pipeline based on White Space analysis.
• MIS data, collection of production data for OEM, analysis, SOB data generation, Sales Trend Analysis.
• Organize meetings with customers for initiation of business discussions.
• Business Plan/ Strategic Plan/ CRM Updation
• Sales Promotion, Marketing activities like organizing Tech Shows and participating in Expos.
• Coordinating with Finance & customer Support team & customers for support in Payment

Coordinate with customer support for order processing, sales forecasting, OTD activities, customer satisfaction

Education Qualification:

• MBA (Preferred)
• Mechanical Engineering (Degree/Diploma)

Technical Competence & Skills:

• Technical knowledge
• Good Computer/ software skills
• Knowledge and experience of CRM, ERP (SAP/Oracle), SharePoint portals preferred
• 6-8 years+ experience in working with Automobile OEM customers

Leadership Competence:

• Should have good Coordination skills
• Leadership experience for leading CFT/ Project Team
• Good communication and presentation skills

Relevant Experience:

• Sales and Marketing, customer handling
• Good customer relations

Others (% of travel, language, etc.):

• 7-10+ days outstation Traveling in a month
• 10-12 days travel within city/ state
• Proficiency in English, Hindi, Kanada/Tamil (preferable)