Key Accounts Inside Sales Pro - Canada

YETI; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

YETI, a leading outdoor gear brand, is hiring an Inside Sales Representative - Key Accounts to support strategic wholesale partners across Canada. The role focuses on delivering high-quality service, managing inquiries, and fostering strong customer relationships to drive account growth.

Ideal candidates bring at least 2 years in B2B account management or customer service, solid MS Office skills, and the ability to work in a fast-paced, entrepreneurial environment.

Qualifications

• Background in B2B account management or customer service is required.
• Strong written and verbal communication skills.
• Ability to coordinate with multiple internal teams.

Responsibilities

• Support strategic wholesale accounts across Canada with high-quality service.
• Manage inquiries, resolve issues, and ensure timely follow-through.
• Handle purchase orders, order maintenance, back-order communication, and special instructions.
• Monitor account activity and inventory to communicate risks and updates.
• Identify product opportunities to support account growth and sell-through.
• Coordinate with customer service, supply chain, and accounting to resolve issues.
• Develop knowledge of YETI products and wholesale strategies for internal stakeholders.
• Support seasonal launches and promotions for priority accounts.
• Build relationships with contacts, retail teams, and internal partners.
• Capture account feedback and market insights for planning.

Skills

B2B account management

Customer service

Communication skills

Prioritization

Time management

Relationship building

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

YETI, a leading outdoor gear brand, is hiring an Inside Sales Representative - Key Accounts to support strategic wholesale partners across Canada. The role focuses on delivering high-quality service, managing inquiries, and fostering strong customer relationships to drive account growth.

Ideal candidates bring at least 2 years in B2B account management or customer service, solid MS Office skills, and the ability to work in a fast-paced, entrepreneurial environment.