Key Account Specialist

Schindler Elevator Corporation; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k match

Medical/Dental/Vision

Vacation and holidays

Tuition Reimbursement

Parental Leave

Job summary

Schindler Elevator Corporation in Atlanta seeks a Key Account Specialist to strengthen billing and collections processes for major customers. You will prepare daily invoicing, ensure accuracy, and upload invoices to third-party platforms, supporting contract terms and customer expectations.

You bring an accounting/finance background, 2–5 years in billing or collections, and an associate degree. The role offers a comprehensive benefits package, 401k match, and opportunities to grow within a

Qualifications

• 2-5 years general work experience in billing or collections.
• Associate Degree in Accounting/Finance or Business Administration.

Responsibilities

• Prepare daily invoicing for Key account customers.
• Ensure timely billing and in accordance with contract terms.
• Manage key customer billing rates and upload invoices to 3rd party platforms.
• Drive collections: improve DSO and AR aging.
• Collaborate with account managers and districts to resolve disputes.
• Provide statements of account upon request.
• Escalate disputes to management when needed.

Skills

Billing

Collections

Invoicing

Accounts receivable

Customer communication

Education

Accounting/Finance/Business Administration

Associate Degree

Job description

Location: Atlanta,GA,United States

Job ID: 90929

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhancesquality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don't justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

Key Account Specialist

Your main responsibilities

• Billing Accuracy and Efficiency:- Prepare daily invoicing for Key account customers;- Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer contract terms and conditions;- Responsible for accuracy of key customers special billing rates;- Upload invoices to 3rd party billing platforms and provide required documentation including but not limited to work orders, purchase orders and time tickets as required. Collections efficiency:- Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging;- Continually check invoice status in 3rd party platforms and resolve rejected invoices or invoices placed on hold by key customers. - Involve key account managers, district offices and liaise directly with key customers to resolve key customer account invoice disputes. Set timeframes for resolution and monitor for completion;- Communicate with key customers discuss discrepancies, investigate complaints, verify accuracy of charges, correct errors in accounts and confirm payment date;- Provide statement of account to customers, Key Account managers and others upon request- Escalation of disputes to management as needed.

What you bring

Accounting/Finance/Business Administration or Associate Degree with additional work experience in billing or collections is required 2-5 years general work experiance

What's in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate... Your Career

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.