Key Account Sales Executive

SumUp; United States; Remote; USD 69,000 - 104,000; Full time

Benefits offered by this job

Global team environment

Diversity & Inclusion initiative

€2000 L&D budget

22 days annual leave

Pension contributions

Mental health support via EAP

1-month sabbatical after 3 years

Referral bonus

Job summary

SumUp is seeking a Key Account Sales Executive for Rome with remote work options. You will proactively identify new merchants, build a robust pipeline, and drive end-to-end sales from outreach to closing.

The role requires strong outbound focus, data-driven decision making, and bilingual communication in Italian and English. You will shape SumUp's growth in Italy by delivering compelling product demonstrations, negotiating deals, and feeding market feedback to Marketing and Product teams.

Qualifications

• Track record of outbound prospecting and new business development.
• Ability to build and manage a sales pipeline independently, from cold outreach to close.
• Comfort running high-volume outbound activity while maintaining quality conversations.
• Fluency in Italian and English with confidence pitching to business owners.
• Ability to use data and CRM insight to prioritise effort and improve conversion rates.

Responsibilities

• Proactively identify and reach out to prospective merchants through calls, emails, and other outbound channels.
• Build and manage a healthy pipeline, prioritising the right accounts based on data and market insight.
• Run product pitches and demos that translate merchant needs into a clear case for SumUp.
• Own the full sales cycle end to end, from first outreach through negotiation to signed deal.
• Track performance against targets and use data to refine outbound approach and messaging.
• Share market feedback and collaborate with Marketing and Product teams to sharpen SumUp’s proposition for Italian merchants.

Skills

Outbound prospecting

New business development

Sales pipeline management

CRM data usage

Product pitches & demos

Negotiation & closing

Data-driven optimization

Fluency in Italian and English

Tools

CRM

Job description

Key Account Sales Executive – Rome

Location: Rome, remote

Team description

SumUp’s Italian sales team is on a mission to bring smarter, more affordable payment tools to small businesses across one of Europe’s most important markets, and this role is central to that growth. As Key Account Sales Executive, the focus is on proactively identifying and winning new business, building a pipeline from scratch, and turning first conversations into long-term merchant relationships. It’s a role for someone who wants genuine ownership of their outbound pipeline and the chance to directly shape SumUp’s growth in Italy.

What you’ll do

• Proactively identify and reach out to prospective merchants through calls, emails, and other outbound channels
• Build and manage a healthy pipeline, prioritising the right accounts based on data and market insight
• Run product pitches and demos that translate merchant needs into a clear case for SumUp
• Own the full sales cycle end to end, from first outreach through negotiation to signed deal
• Track performance against targets and use data to keep refining outbound approach and messaging
• Share market feedback and collaborate with Marketing and Product teams to sharpen SumUp’s proposition for Italian merchants

What we’re looking for

• Track record of outbound prospecting and new business development, ideally in fintech, payments, or SaaS
• Strong ability to build and manage a sales pipeline independently, from cold outreach to close
• Comfort running high-volume outbound activity while keeping a sharp focus on quality conversations
• Fluency in Italian and English, with confidence pitching to business owners across different sectors
• Ability to use data and CRM insight to prioritise effort and continuously improve conversion rates

Why you should join SumUp

• Opportunity to work with a truly global, multicultural team
• Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone’s perspectives are respected and embraced
• A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education
• Generous time off: enjoy 22 days of annual paid leave, 32 hours of Ex Festività (Personal Hours), plus public holidays and special leave days
• Financial security: corporate pension contributions that support your long-term future
• Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it
• Break4me: 1-month sabbatical after 3 years of service
• Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we’re on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don’t make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.