Key Account Quality Engineer

Minth North America

Wixom (MI)

On-site

USD 78,000 - 100,000

Full time

2 days ago

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Job summary

Minth North America is seeking a Key Account Quality Engineer in Wixom, MI. The role focuses on ensuring customer satisfaction through effective quality management, rapid issue response, and proactive continuous improvement.

You will liaison between Minth plants and OEM customers across North America, supporting corrective actions and scorecard performance. The position requires 5+ years in automotive quality, experience with GM/Ford/Stellantis, and strong communication and problem-solving

Qualifications

Bachelor’s degree in Engineering or related field.
5+ years of automotive quality engineering experience.
Experience with OEM customers (GM, Ford, Stellantis) required.

Responsibilities

Act as the primary quality interface for assigned OEM customers (GM, Ford, Stellantis).
Lead and support customer visits, audits, and reviews.
Communicate quality issues and improvements in a timely manner.
Maintain strong relationships with OEM quality teams.
Lead 8D problem-solving activities for customer complaints and internal issues.
Drive containment, root cause analysis, and corrective actions.
Ensure timely submission and closure of corrective action reports.
Monitor customer scorecards (PPM, warranty, delivery).
Identify trends and lead improvement initiatives.
Develop and implement action plans to address performance gaps.
Conduct regular visits to Minth plants across North America.
Support plant quality teams in issue resolution and audit preparation.
Verify effectiveness of corrective actions.
Coordinate sorting and inspection activities.
Ensure effective containment at customer sites and plants.
Work with third-party inspection providers.
Ensure compliance with IATF 16949 and customer-specific requirements.
Support internal and external audits.
Participate in APQP and ensure PFMEA and control plans are updated.
Drive continuous improvement initiatives; support Lean and Six Sigma activities.

Skills

Strong communication

Customer focus

Problem solving

Leadership

Multitasking

Education

Bachelor’s Degree in Engineering

Tools

IATF 16949

APQP

PPAP

FMEA

SPC

MSA

Microsoft Office

Job description

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Key Account Quality Engineer

Full Time Quality Minth North America, Inc., Wixom, MI, US

Salary Range: $78,000.00 To $100,000.00 Annually

About Company:

Minth Group stands as a global leader in the manufacturing of exterior and structural automotive parts. By the end of 2025, with a workforce of 27,367 employees distributed across four business units and 80 global plants and offices, our operations span four continents and 15 countries. We take immense pride in serving a diverse clientele, encompassing over 80 automobile brands from all over the world. Leveraging one of the world’s most comprehensive and diverse customer platforms, Minth has made significant investments in the electrification of the automotive industry, positioning itself as the world's largest supplier of battery enclosures and body structure components. At Minth Group, our commitment extends beyond business success to the creation of a sustainable society and future for all. We champion green innovations and increasingly adopt green energy in our operations. Concurrently, we are dedicated to providing high-performance, superior-quality automotive parts that adhere to the highest global standards, continually driving innovation within the automotive industry.

Position Summary

The Quality Engineer is responsible for ensuring customer satisfaction through effective quality management, rapid response to issues, and proactive continuous improvement. This role serves as a key liaison between Minth production plants and OEM customers (GM, Ford, Stellantis and other OEMS that may be located in North America), supporting corrective actions, customer visits, scorecard performance, and plant quality alignment across North America.

Key Responsibilities

Customer Quality & Relationship Management

Act as the primary quality interface for assigned OEM customers (GM, Ford, Stellantis)
Lead and support customer visits, audits, and reviews
Ensure timely communication of quality issues and improvements
Maintain strong relationships with OEM quality teams

Corrective Action & Problem Solving