Strategic Automotive Quality Engineer - Key Accounts

Minth North America; Wixom (MI); On-site; USD 78,000 - 100,000; Full time

Job summary

Minth North America is seeking a Key Account Quality Engineer in Wixom, MI. The role focuses on ensuring customer satisfaction through effective quality management, rapid issue response, and proactive continuous improvement.

You will liaison between Minth plants and OEM customers across North America, supporting corrective actions and scorecard performance. The position requires 5+ years in automotive quality, experience with GM/Ford/Stellantis, and strong communication and problem-solving

Qualifications

• Bachelor’s degree in Engineering or related field.
• 5+ years of automotive quality engineering experience.
• Experience with OEM customers (GM, Ford, Stellantis) required.

Responsibilities

• Act as the primary quality interface for assigned OEM customers (GM, Ford, Stellantis).
• Lead and support customer visits, audits, and reviews.
• Communicate quality issues and improvements in a timely manner.
• Maintain strong relationships with OEM quality teams.
• Lead 8D problem-solving activities for customer complaints and internal issues.
• Drive containment, root cause analysis, and corrective actions.
• Ensure timely submission and closure of corrective action reports.
• Monitor customer scorecards (PPM, warranty, delivery).
• Identify trends and lead improvement initiatives.
• Develop and implement action plans to address performance gaps.
• Conduct regular visits to Minth plants across North America.
• Support plant quality teams in issue resolution and audit preparation.
• Verify effectiveness of corrective actions.
• Coordinate sorting and inspection activities.
• Ensure effective containment at customer sites and plants.
• Work with third-party inspection providers.
• Ensure compliance with IATF 16949 and customer-specific requirements.
• Support internal and external audits.
• Participate in APQP and ensure PFMEA and control plans are updated.
• Drive continuous improvement initiatives; support Lean and Six Sigma activities.

Skills

Strong communication

Customer focus

Problem solving

Leadership

Multitasking

Education

Bachelor’s Degree in Engineering

Tools

IATF 16949

APQP

PPAP

FMEA

SPC

MSA

Microsoft Office

Job description

Minth North America is seeking a Key Account Quality Engineer in Wixom, MI. The role focuses on ensuring customer satisfaction through effective quality management, rapid issue response, and proactive continuous improvement.

You will liaison between Minth plants and OEM customers across North America, supporting corrective actions and scorecard performance. The position requires 5+ years in automotive quality, experience with GM/Ford/Stellantis, and strong communication and problem-solving