Key Account Manager - Refinish

PPG; Pittsburgh (Allegheny County); On-site; MXN 600,000 - 900,000; Full time

Job summary

PPG seeks a proactive Key Account Manager to drive strategic relationships within its Automotive Refinish business. You’ll report to the Business Development Manager and craft growth plans, identify opportunities, and enhance sales, profitability, and long-term engagement with major customers.

You will partner with teams and customer partners to deliver results, strengthen partnerships, and support ongoing organizational growth. Travel is required as part of the role.

Qualifications

• 5+ years in Key Account Management, Account Management, Business Development, or B2B Sales.
• Experience managing strategic, regional, or national customer accounts.
• Experience driving revenue growth and achieving sales targets.
• Experience developing customer business plans and growth strategies.

Responsibilities

• Develop and implement strategic account plans aligned with goals.
• Identify opportunities to grow sales, profitability, and engagement.
• Lead commercial negotiations and support long-term agreements.
• Develop account forecasts, business reviews, and growth plans.
• Analyze market trends, customer needs, and competitive activities to identify opportunities.
• Collaborate with Marketing, Technical Service, Supply Chain, Finance, and Customer Service teams to deliver programs.
• Ensure achievement of commercial goals.

Skills

Key Account Management

CRM proficiency

Strategic account planning

Revenue growth

Negotiation

Education

Bachelor's degree in Business/Marketing/Engineering or related field

Tools

CRM systems

Job description

As a Key Account Manager, you will lead the growth of strategic customer relationships within our Automotive Refinish business. You will report to Business Development Manager, you will create account growth strategies, identifying new business opportunities, and improving sales, profitability, and long-term customer engagement. You will partner with teams and main customer partners to deliver our results, strengthen strategic partnerships, and support the continued growth of our organization.

Key Responsibilities

• You will develop and implement strategic account plans aligned with our goals.
• You will identify opportunities to grow sales, profitability, and customer engagement.
• You will lead commercial negotiations and support long-term agreements.
• You will develop account forecasts, business reviews, and growth plans.
• You will analyze market trends, customer needs, and competitive activities to identify new opportunities.
• You will collaborate with Marketing, Technical Service, Supply Chain, Finance, and Customer Service teams to accomplish customer programs.
• You will ensure achievement of commercial goals.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 5+ years of experience in Key Account Management, Account Management, Business Development, or B2B Sales.
• Experience managing strategic, regional, or national customer accounts.
• Expertise driving revenue growth and achieving sales targets.
• Experience developing customer business plans and growth strategies.
• Proficiency with CRM systems
• Availability to travel.

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.