Key Account Manager - Oil & Gas (Midstream)

-; Houston (TX); Remote; USD 90,000 - 130,000; Full time

Job summary

A global leader in process automation seeks an experienced Account Manager for the Mid-Stream Oil and Gas Market. The role focuses on developing growth strategies, maintaining account relationships, and providing strategic direction to ensure customer satisfaction. This remote position is ideal for a results-driven professional looking to advance their career within a dynamic team environment.

Qualifications

• Bachelors of Science degree in a technical and or business discipline; preferably business related.
• 5+ years of relative experience in account sales and/or business development.
• Leadership experience in sales, engineering and operational projects would be a plus.

Responsibilities

• Develop and manage the account strategy with a focus on growth and customer satisfaction.
• Establish and develop account relationships acting as focal point for problem resolution.
• Track performance metrics within the SalesForce (SFDC) tool.

Skills

Verbal communication

Leadership

Influencing

Coaching

Customer problem resolution

Education

Bachelor of Science degree in a technical or business discipline

Tools

SalesForce (SFDC)

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Manager, Industry & Account Management

In this role, you will Develop, implement and manage the account strategy with a focus on growth, profitability and customer satisfaction in the Mid-Stream O&G Market for end users such as XTO, P66/DCP, Kinder Morgan, TC Energy, Willams, Enbridge and Enbridge. Coordinate the sales activities and manage resolution of specific customer problems. Reporting to the Head of Industry and Account Management, you will work directly with front-end sales, service and ABB's channel partners on bidding strategy, product positioning and overall pursuit of business growth opportunities. You will join a high-performance account management team with the collective passion and high energy to deliver the division growth plan according to market needs, division strategy and targets.

The work model for the role is remote. #LI-Remote

This role is contributing to the Process Automation Measurement & Analytics division in Houston, TX.

You will be mainly accountable for:

• Develop both short- and long-term strategic growth and business plans in close collaboration with Front End Sales (FES) and service that drive and support long-term profitable growth, tracking and reporting performance metrics within the SalesForce (SFDC) tool. Key accounts specifically in the mid-stream O&G market.
• Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured follow up process.
• Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls.
• Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.
• Develops, maintains and shares detailed knowledge of the customers' business strategy, purchasing behavior, organization, decision makers customer business drivers, economic trends, and competition.

Qualifications:

• Bachelors of Science degree in a technical and or business discipline; preferably business related
• 5+ years of relative experience in account sales and/or business development
• Product knowledge with process and analytical and instrumentation equipment is a significant plus.
• Leadership experience in sales, engineering and operational projects would be a plus
• Experience in strategic account and sales planning.
• Ability to anticipate customer needs and market trends.
• Strong, well-developed verbal communication, influencing, coaching and leadership skills.
• Up to 35% domestic travel required

More About Us:

The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement. #LI-Onsite

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. #LI-Hybrid

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

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We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.