Key Account Manager (Midwest US)

IPL Schoeller; Lee's Summit (MO); On-site; USD 80,000 - 120,000; Full time

Job summary

IPL Schoeller is seeking a results-driven Key Account Manager to manage and grow strategic Consumer Packaging accounts across the Food and Household industries. This role is responsible for driving profitable growth, strengthening customer relationships, executing account strategies, and delivering a best-in-class customer experience.

The ideal candidate brings experience managing large national accounts and distributors, strong commercial acumen, and a proven ability to work cross-functionally

Qualifications

• Bachelor's degree in Business, Marketing, Supply Chain, or related field preferred.
• 5+ years of account management, sales, or commercial experience.
• Direct experience with national Food and Household accounts preferred.
• Strong analytical and financial acumen, including pricing and margin analysis.
• Proven ability to build relationships, influence stakeholders, and drive growth across complex customer organizations.
• Excellent communication, presentation, and negotiation skills.
• Experience using CRM and ERP systems; IFS experience is a plus.
• Ability to travel up to 50%.

Responsibilities

• Serve as the primary commercial contact for assigned accounts.
• Develop and maintain relationships with customer stakeholders across sourcing, replenishment, supply chain, and operations.
• Lead business reviews, pricing discussions, negotiations, and customer presentations.
• Monitor customer scorecards, OTIF performance, and compliance metrics while driving continuous improvement initiatives.
• Develop and execute strategic account plans aligned with company growth objectives.
• Identify new business opportunities through assortment optimization, product expansion, and targeted growth initiatives.
• Manage forecasts, sales pipelines, and demand trends in collaboration with internal teams.
• Support pricing strategy through quote preparation, margin analysis, and implementation of approved pricing actions.
• Partner with Operations, Engineering, Supply Chain, Finance, and Customer Service to deliver exceptional customer outcomes.
• Coordinate new product launches, engineering changes, and packaging updates.
• Support forecasting, budgeting, and executive reporting activities.
• Utilize ERP and CRM systems to manage opportunities, analyze business performance, and support reporting.

Skills

Account management

Sales experience

Analytical skills

Negotiation

Communication

Leadership

Pricing analysis

Relationship building

CRM/ERP proficiency

Travel up to 50%

Education

Bachelor's degree in Business, Marketing, Supply Chain, or related field

Tools

IFS experience

Job description

Who We Are

On July 1, 2025, IPL Plastics merged with Schoeller Allibert to form IPL Schoeller (the ‘company’). The Company’s operations are split across North America (11 manufacturing plants) and Europe (16 manufacturing plants).

The company is headquartered in Dublin, Ireland. IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging. The company employs c.4,100 employees across North America (1,600 employees) and Europe (2,500 employees.)

The role

IPL Schoeller is seeking a results-driven Key Account Manager (KAM) to manage and grow strategic Consumer Packaging accounts across the Food and Household industries. This role is responsible for driving profitable growth, strengthening customer relationships, executing account strategies, and delivering a best-in-class customer experience.

The ideal candidate brings experience managing large national accounts and distributors, strong commercial acumen, and a proven ability to work cross-functionally in a fast-paced manufacturing environment.

Key Responsibilities

Account Management & Customer Engagement

• Serve as the primary commercial contact for assigned accounts.

• Develop and maintain strong relationships with customer stakeholders across sourcing, replenishment, supply chain, and operations.

• Lead business reviews, pricing discussions, negotiations, and customer presentations.

• Monitor customer scorecards, OTIF performance, and compliance metrics while driving continuous improvement initiatives.

Sales Strategy & Growth

• Develop and execute strategic account plans aligned with company growth objectives.

• Identify new business opportunities through assortment optimization, product expansion, and targeted growth initiatives.

• Manage forecasts, sales pipelines, and demand trends in collaboration with internal teams.

• Support pricing strategy through quote preparation, margin analysis, and implementation of approved pricing actions.

Cross-Functional Leadership

• Partner with Operations, Engineering, Supply Chain, Finance, and Customer Service to deliver exceptional customer outcomes.

• Coordinate new product launches, engineering changes, and packaging updates.

• Support forecasting, budgeting, and executive reporting activities.

Data & Performance Management

• Utilize ERP and CRM systems to manage opportunities, analyze business performance, and support reporting.

• Track customer KPIs, market trends, and competitive activity to inform strategic recommendations.

• Lead issue resolution and continuous improvement efforts to enhance customer satisfaction.

Qualifications

• Bachelor's degree in Business, Marketing, Supply Chain, or related field preferred.

• 5+ years of account management, sales, or commercial experience supporting Food and Household industry customers.

• Direct experience supporting one or more of the following preferred: Kraft Foods, Walmart, General Mills, Reser's Foods, Aldi, Costco, Church & Dwight, or similar national Food and Household accounts.

• Strong analytical and financial acumen, including experience with pricing and margin analysis.

• Proven ability to build relationships, influence stakeholders, and drive growth across complex customer organizations.

• Excellent communication, presentation, and negotiation skills.

• Experience using CRM and ERP systems; IFS experience is a plus.

• Ability to travel up to 50%.