Key Account Manager – InReach

Sodexo Group; Dallas (TX); Remote; USD 70,000 - 100,000; Full time

Job summary

Sodexo Group is seeking a Key Account Manager to enhance client relationships and drive account retention. This remote role includes collaborative work with various departments to ensure top-notch service and product offerings, requiring a proactive and organized individual with a background in customer management.

Benefits

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

Qualifications

• Minimum 3 years of relevant experience.
• Ability to work independently in a fast-paced environment.
• Experience in customer relationship management.

Responsibilities

• Develop and implement customer growth & retention strategies.
• Manage relationships with current accounts for product/service selection.
• Collaborate with sales, marketing, and operations departments.

Skills

MS Office Products (Excel)

SalesForce

Communication Skills

Organizational Skills

Time Management

Education

Bachelor's degree or equivalent experience

Job description

Role Overview

Your future isInReach!Join our mission to transform the convenience industry by putting people first and obsessing about extraordinary food and drinks. We just can’t bear the thought of being boring. We like to have fun and be a bit quirky. We work in a buzzword-free zone. We look for what’s new, what’s next, and what the future holds…we invite you to be part of our exciting future.WithInReach, you get to be a hero to clients and guests every day. We’re all about phenomenal service and technology that fosters everyone’s trust.Our culture is to do the right thing – always. We are a diverse group, and we are all about inclusion, wellness, sustainability and supporting local partners. Reducing single-use plastics, feeding the hungry, responsible sourcing, community assistance, and using products and ingredients with a lower carbon footprint – it’s all part of who we are, and it’s embedded in our daily actions.Learn more about what we do here!We are looking for aKey Account Manager to join our team and be based inTexas, Georgia, Florida, Tennessee or North CarolinaThe Key Account Manager is responsible for account retention, upselling, and managing relationships with customers.This is aRemoteRolewith 50% travel to customer locations

What You'll Do

• Develop and implement customer growth & retention strategies to achieve company objectives
• Manage relationships with current accounts to ensure proper products/services selection, top-notch customer service, and continued growth
• Collaborate with various departments, such as sales, marketing and operations to achieve assigned objectives
• Act as liaison for customers, vendors and company
• Introduce new products to accounts through the utilization of different channels
• Maintain daily activity tracking in CRM (Salesforce)
• Advocate the use of best practices and seeks opportunities for continuous improvement

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• High proficiency in MS Office Products (Excel), SalesForce or similar CRM
• The ability to work independently, self-motivated, in a fast-paced environment
• The ability to multi-task while paying close attention to detail and to effectively prioritize
• Stellar verbal and written communication skills
• Professional demeanor/ability to present to senior leadership
• Strong written and verbal communication skills
• Highly effective organizational and self-management skills

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement: Bachelor’s degree or equivalent experienceMinimum Functional Experience: 3 years