Key Account Manager, DACH

Learnlight; États-Unis; À distance; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Remote work from home

Generous paid time off

Learning & Development programs

Community events

Cultural collaboration benefits

Refer-a-friend bonus

Résumé du poste

Learnlight is seeking a senior Key Account Manager to lead strategic client relationships from a remote location. You will drive revenue, expand existing accounts, and collaborate with internal teams to ensure successful adoption of our language and intercultural training programs for international clients.

The role requires 5+ years in B2B sales, strong MEDDICC-based planning, and excellent relationship management with global stakeholders. English fluency is essential; German is a plus.

Qualifications

• 5+ years of experience in B2B sales or key account management.
• Proven ability to drive revenue growth with upselling and cross-selling.
• Strong consultative selling, negotiation and closing skills.

Responsabilités

• Drive revenue growth by achieving sales targets and expanding existing client accounts.
• Develop and execute strategic account plans to identify opportunities and maximize long-term value.
• Build relationships with senior decision-makers across international teams.
• Manage renewals and negotiations to demonstrate value and secure partnerships.
• Maintain CRM records, forecast revenue and provide timely reports.
• Collaborate with internal teams to ensure program adoption and client success.

Connaissances

Consultative selling

Negotiation

Closing deals

Relationship building

Stakeholder management

Strategic account planning

MEDDICC

English (fluent)

German (nice to have)

CRM proficiency

Outils

CRM systems

Description du poste

Описание

Learnlight is an EdTech company that believes in putting people first. We take every opportunity to do that with enthusiasm, initiative, and commitment. We find joy and deep satisfaction in delighting our clients, empowering our learners, and helping our team to excel in everything they do. Our mission is to help organizations develop human skills to understand, empathize, and connect effectively with others in the global workplace. We exist to close the gap between strategy and execution by building communication skills that make companies collaborate more effectively: language, cultural intelligence and interpersonal fluency. We do this through a combination of best-in-class trainers and a leading, AI-powered platform. Combined with a long-term, sustainable approach, we aim to safeguard our people, the communities we serve, and our planet.

Your Career Opportunity

In this exciting new career opportunity, you’ll be reporting to the Growth Director, Germany on full-time hours and working from home remotely. As a Key Account Manager, you’ll manage the most significant strategic clients whose communication needs are integral to their core business functions. Collaborating with our internal teams, you’ll play an essential role in:

• Driving revenue growth by achieving sales targets and expanding existing client accounts through upselling and cross-selling our communication skills programs
• Developing and executing strategic account plans to identify new opportunities, increase client spend and maximize the long-term value of key accounts
• Building strong relationships with key decision makers and stakeholders, identifying opportunities across departments, subsidiaries, and international teams
• Managing contract renewals and negotiations to demonstrate value, strengthen client loyalty, and secure long-term partnerships
• Managing the sales pipeline and revenue forecasts, maintaining accurate CRM records and providing timely sales reports
• Collaborating with Client Success, Marketing, Sales Operations, and Product teams to drive successful program adoption, client satisfaction, and account growth

Задачи

• 5+ years of experience in B2B sales or key account management, with a track record of achieving sales targets and growing existing client accounts
• Strong consultative selling, negotiation, and closing skills, including experience in upselling, cross-selling, and contract renewals
• Excellent relationship-building and stakeholder management skills, with the ability to develop long-term partnerships with international clients and senior decision-makers
• Experience with strategic account planning and structured sales methodologies, such as MEDDICC, to qualify opportunities, navigate complex sales processes, and drive revenue growth
• Fluent English and the confidence to communicate effectively with international clients; German language skills are a plus
• Strong organizational and analytical skills, including proficiency in CRM systems, sales pipeline management, revenue forecasting, and sales reporting

Условия

• Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable).
• Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge
• Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback
• Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs
• Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures
• Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply)
• Regardless of gender, religion, ethnicity, sexual orientation, age or disability, we are proud to welcome, and support, new talent from all communities.

Learnlight is a global company and we look for English communication skills for effective collaboration.

The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)learnlight.com. You can find more information in the Privacy Policy of our website https://www.learnlight.com/en/privacy-policy/.