Key Account Manager - AGV

Invio Automation; New Baltimore (MI); Remote; USD 80,000 - 120,000; Full time

Job summary

Invio Automation is seeking a Key Account Manager to lead sales and strategic initiatives within a Fortune 500 customer base. This remote position requires a proven sales record in automation, strong communication skills, and the ability to engage with customers effectively. The role involves driving sales of AGVs and AMRs, collaborating with internal teams, and ensuring customer satisfaction. The ideal candidate will have a bachelor's degree and at least 5 years of relevant experience.

Qualifications

• At least 5 years of relevant sales experience in production line or material movement.
• Professional, proactive, and passionate about customer service.

Responsibilities

• Drive sales of AGVs and AMRs, converting opportunities into wins.
• Collaborate with internal teams on proposals and strategic initiatives.
• Maintain a strong presence at major facilities for vehicle launches.

Skills

Communication

Negotiation

Problem-Solving

Organizational Skills

Time Management

Strategic Thinking

Education

Bachelor’s degree in Sales

Bachelor’s degree in Business

Bachelor’s degree in Mechanical Engineering

Tools

Microsoft Office

ERP

Salesforce

Job description

KEY ACCOUNT MANAGER AGV/AMR

Department: Business Development

Reports To: President - Automation Technologies Division

FLSA Status: Exempt

Location: Remote

The Company

Invio Automation is an Industry 4.0 automation leader serving high-growth markets such as medical devices, life sciences, renewable energy, mobility, logistics, and heavy industry. Our divisions work together to deliver factory of the future consulting, R&D pre-validation, and automation solutions emphasizing accuracy, efficiency, and precision. With six North American locations and a global partner network, we ensure local service and support.

Our portfolio features autonomous guided vehicles (AGVs), robotics, contract assembly line design, and ergonomic tooling solutions for major manufacturers including Stryker, GE, Ford, Tesla, Pepsi, John Deere, and Caterpillar.

Joining Invio offers a chance to impact American manufacturing by developing custom solutions that improve safety, efficiency, and product quality.

Description

Our key account managers spearhead relationships within a Fortune 500 customer base to identify, consult, and execute large automation projects. The role involves factory engagement, collaboration with internal teams on proposals, and strategic initiatives.

Essential Duties And Responsibilities

• Drive sales of AGVs and AMRs using a proven automation sales record.
• Lead strategic customer engagements to convert opportunities into wins.
• Leverage industry relationships to expand our customer base.
• Bring at least 5 years of relevant sales experience, especially in production line or material movement spaces.
• Define project scopes with customers and support business case development.
• Advocate for project quality, timely delivery, and customer satisfaction.
• Position Invio as a preferred partner for material handling solutions.
• Expand solutions portfolio to key accounts, including AGVs, vision systems, robotic cells, etc.
• Maintain a strong in-person presence at major facilities, especially for vehicle launches.
• Collaborate with engineering and technical teams to develop tailored solutions.
• Support marketing with high-impact content for OEMs.
• Partner with service teams for long-term customer success.
• Focus on sales metrics and KPIs for growth and accountability.

Qualifications

Candidates should be professional, proactive, positive, and passionate about customer service, capable of handling unpredictable demands.

Other Skills and Abilities

• Excellent communication, interpersonal, negotiation, and problem-solving skills.
• Strong organizational and time management skills.
• Integrity, professionalism, and confidentiality.
• Proficiency in Microsoft Office and familiarity with ERP and Salesforce.
• Strategic thinking to align sales initiatives with business objectives.
• Willingness to travel up to 50% within North America.

Education

Minimum of a bachelor’s degree in Sales, Business, Mechanical Engineering, or related field.

Core Values

• Reliability and problem-solving for customers.
• Delivering real customer value.
• Dependability and trust.
• Ingenuity and life improvement.
• Attention to detail in solutions and service.
• Demonstrating exceptional service.