Key Account Manager - ACE North America

OSRAM SYLVANIA INC., Wilmington, USA; Hillsborough (NH); On-site; USD 90,000 - 135,000; Full time

Job summary

OSRAM SYLVANIA is seeking a seasoned Key Account Manager to drive growth for the ACE North America portfolio. This role focuses on lead generation, pitch development and onboarding new customers across the region.

The ideal candidate has a Bachelor’s degree, 5+ years in regional or national accounts sales, strong data analytics, and proven ability to build strategic partnerships. Travel 25-40% is required, with the flexibility to support customers face-to-face as needed.

Qualifications

• Bachelor’s degree required; 5+ years in a significant regional or national accounts role; master’s degree a plus.
• Proficient in SAP extracts, customer data, and complex Excel spreadsheets for business proposals and forecasts.
• Demonstrates collaboration as a team member and leader, with strong partnerships and customer-focused mindset.
• Position based in Hillsboro, NH with flexible location; travel 25-40% to support customer portfolio.
• Strong marketing and merchandising acumen across digital and online environments.

Responsibilities

• Understand ACE product value proposition and coordinate product development from concept to launch.
• Create and execute compelling proposals to drive growing business with customers.
• Represent Sylvania ACE products to key customers and build long-term partnerships based on trust.
• Advocate for customer needs internally and coordinate with support functions to meet timelines.
• Negotiate contracts and develop pro forma P&L proposals using standard templates.

Skills

Sales forecasting

Quantitative analysis

Team leadership

Client relationship management

Education

Bachelor's degree

Master's degree (preferred)

Tools

SAP

Excel

Job description

Career Opportunities: Key Account Manager - ACE North America (23856)

Requisition ID23856-Posted08/05/2026

The ams OSRAM Group is a global leader in innovative light and sensor solutions. With more than 110 years of industry experience, we combine engineering excellence and global manufacturing with a passion for cutting-edge innovation enabling transformative advancements in the automotive, industrial, medical, and consumer industries. “Sense the power of light” – our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. Around 19,700 employees worldwide drive innovations alongside societal megatrends. Find out more about us on https://ams-osram.com

As Business Unit AMSL Automotive Solutions & Lamps we support our vision and strategy by expanding our leading position in the automotive lighting market in OEM and Aftermarket. We are in a global leadership position in the automotive lamps business in traditional and LED applications and offer industry leading products in LED lighting to global OEM customers (e.g. with exchangeable LED light sources). We also tackle new growth opportunities in the Aftermarket with our automotive care and equipment portfolio.

Your new responsibilities

At OSRAM SYLVANIA, we're investing in the next generation of automotive accessories and bringing innovative products to market across North America.

Key responsibilities

We are seeking a Key Account Manager to help drive the growth of our Automotive Accessories (ACE) portfolio across North America. As an integral part of the business development team by spearheading lead generation, pitch development and onboarding of new customers.

Responsibilities:

• Understand the value proposition of an ever-expanding array of ACE quality of life products and be confidently and independently conversant in the delivery of messages in their regard. Coordinate product development projects from concept through product launch.
• Create and execute compelling business proposals to ensure consistently growing business results for us and our customer base.
• Be the face of Sylvania ACE products to all key customers and, as such, be not only a steward but a strong ambassador on any challenge or opportunity that arises – regardless of its nature. Cultivate strong relationships across a wide range of customer functional organizations to create a long-term partnership rooted in mutual trust.
• Be a strong and vocal advocate for the customer internally to make sure their needs are met on time, to their satisfaction. Foster strong relationships internally with all essential support functions in order to rally forces in times of need efficiently and effectively.
• Negotiate all contracts and proposals such that a win-win outcome is perceived by both sides. Develop full pro forma P & L business proposals using established templates and a strong awareness of all options and financial levers available at the time of creation.

Who we are looking for

• Bachelor’s degree plus a minimum of 5 years of related experience, Master’s degree is a plus. Demonstrated experience in a similar sales role on significant regional or national accounts. A similar sales role is defined as one that manages not only the relationship but also pricing, business proposals, forecasting, and merchandising strategy as it applies to that account.
• Quantitative business analysis proficiency, using SAP extracts, customer data, and complex excel spreadsheets. These skills translate into compelling business proposals and accurate 12- month sales forecasts.
• Highly effective collaboration as both a team member and a leader is essential. Recognizes the importance of team chemistry, team excellence, partnerships, friendships, and lending a caring hand to a teammate in a need. Portrays core team values of; Own Your Job, Be Curious, Act Like an Entrepreneur.
• Headquartered in Hillsboro, NH, the position location is flexible but must be able to effectively and quickly support the customer portfolio in a face-to-face manner as the business cadence dictates. Travel of 25-40% is required.
• Demonstrated marketing and merchandising acumen in both digital and online market environments.