Key Account Manager

Univar; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Join a leading global distributor of chemicals as a Key Account Manager. In this role, you will develop and grow Univar's business by building strong relationships with strategic accounts. Your proactive approach will drive sales and ensure customer satisfaction while aligning with the company's objectives.

Qualifications

• Extensive experience in B2B sales, preferably in chemicals or technical sales.
• Proactive, goal-driven, with the ability to understand customer needs.

Responsibilities

• Ensure efficient execution of sales targets.
• Build and maintain strong relationships with Strategic Accounts.
• Conduct regular status and strategy meetings with senior management.

Skills

Communication

Negotiation

Relationship Building

Goal Setting

Education

Higher education, preferably chemical-related

Job description

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Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

Position: Key Account Manager

As a part of the Sales team, you will contribute to developing and growing Univar's business within an agreed customer base/territory to meet the strategic objectives of the Sales department and the annual budget. You will build and maintain customer relations with strategic accounts, spending as much time as reasonably possible interacting face-to-face with customers to find new business opportunities and strengthen current relationships. Customer needs will drive your activities, balanced with the interests of the company. You will report to the Sales Manager.

WHAT YOU'LL DO:

1. Ensure efficient execution of sales targets.
2. Build and maintain strong relationships with Strategic Accounts and other Customers in the agreed territory, including international partners or major accounts on the EMEA level.
3. Conduct regular status and strategy meetings with senior management of strategic accounts to understand their needs and align them with the organization’s product and service strategies.
4. Support, improve, and complete the annual business plan, including planning visits, services, calls, and closing sales opportunities. Develop and convert a credible sales pipeline through opportunity identification.
5. Initiate and complete sales projects, attend conferences and marketing events, and engage in mutual selling activities.
6. Meet targets on cold calls, expand Univar's business, maintain existing relationships, negotiate sales terms, provide after-sales support, logistics, technical services, investigate and resolve customer complaints, train clients, and advise on problem-solving.
7. Use reporting tools to update customer situations and orders, respond to sample requests, prepare client quotations, and analyze costs and sales.
8. Communicate and coordinate with other sales team members, product management, technical, and other departments locally and globally.
9. Follow all company processes, policies, and guidelines.
10. Perform additional duties as necessary to meet business needs.

WHAT YOU’LL NEED:

• Extensive experience in B2B sales, preferably in chemicals or technical sales.
• Proactive, goal-driven, with the ability to understand customer needs and work systematically.
• Hard-working, adaptable, and able to prioritize under changing circumstances.
• Higher education, preferably chemical-related.
• Excellent communication and negotiation skills, capable of operating at various organizational levels in an international environment.

Key behaviors include result orientation, goal setting, focus, structured planning, teamwork, and relationship building.

Univar Solutions is a leading global distributor of chemicals and ingredients essential to safety, health, and wellbeing, supporting a diverse workforce and committed to sustainability and inclusion.