Key Account Manager

GERFLOR-USA-INC; Salt Lake City (UT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Pet Insurance

401K with company match

Paid time off

Company holidays

Champion of the Month program

Financial wellness planning

Job summary

SnapLock Industries seeks an ambitious Key Account Manager for our Garage Products to accelerate growth across North America’s retail and ecommerce landscape. You will cultivate relationships with top-tier accounts and execute strategies to expand our footprint with leading retailers and automotive partners.

You will craft and drive an e-commerce sales strategy, grow current accounts, negotiate contracts, and align with marketing and product teams to meet company goals.

Qualifications

• Proven success as a Key Account Manager or senior sales leader in retail/ecommerce.
• Experience managing strategic retail and ecommerce accounts including Amazon, Costco, and Home Depot.
• Strong ability to build relationships and influence stakeholders at all levels.
• Ability to identify customer needs and develop mutual growth solutions.
• Travel as needed to strengthen customer relationships and drive growth.

Responsibilities

• Craft and execute a comprehensive e-commerce sales strategy for national retail.
• Foster relationships with key accounts and ensure excellent service.
• Lead high-level contract negotiations and form agreements for growth.
• Guide new product development based on client feedback and trends.
• Collaborate with marketing and product teams to align sales strategies.
• Use sales forecasting to meet and exceed targets.
• Assess business performance and adjust strategies to market dynamics.
• Lead strategic account planning to meet financial targets.

Skills

Key Account Management

National Sales

E-commerce sales

Contract negotiations

Strategic planning

Stakeholder management

Sales forecasting

Customer relationship building

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Sales, or related field

Tools

Amazon Platform

Costco Platform

Home Depot Platform

CRM software

Job description

Description

Do you have the drive to turn retail partnerships into market-leading success stories?

SnapLock Industries is seeking an ambitious Key Account Manager for our Garage Products to accelerate our growth across North America's retail and ecommerce landscape. As the face of our garage flooring modular tile business, you'll cultivate relationships with top-tier accounts, identify emerging market opportunities, and execute strategies that expand our footprint with leading retailers and automotive industry partners. If you enjoy combining strategic thinking with hands-on business development, we'd love to hear from you.

Your Day to Day

• Craft and execute a comprehensive e-commerce sales strategy to boost corporate goals in the national retail sector. This includes growing current accounts and locating and on-boarding new accounts.
• Foster and maintain robust relationships with key accounts, ensuring excellence in service and client satisfaction.
• Engage in high-level contract negotiations and formulate agreements to amplify profits and growth.
• Guide the development of new products based on in-store client feedback and industry trends.
• Liaise closely with the marketing and product teams to ensure sales strategies are fully integrated with broader company objectives.
• Employ sophisticated sales forecasting techniques to achieve and exceed sales targets.
• Conduct periodic assessments of business performance and adjust strategies to reflect market dynamics and company goals.
• Establish and cultivate relationships with key stakeholders within customer accounts.
• Identify and exploit growth opportunities within the e-commerce retail environment.
• Guarantee the timely and successful delivery of our product solutions according to retailer needs and objectives.
• Lead a strategic account planning process that meets the company’s and clients' financial targets and performance objectives.
• Demonstrate a strong commitment to 5S organizational principles

What We Would Love About You

• Proven success as a Key Account Manager, National Sales Director, or similar sales leader, preferably within the garage flooring, home improvement, or related industries.
• Experience managing and growing strategic retail and ecommerce accounts, including familiarity with platforms such as Amazon, Costco, and Home Depot.
• Demonstrated ability to build strong customer relationships and influence stakeholders at all levels, from buyers to executive leadership.
• Skilled at identifying customer needs and developing solutions that drive mutual business success.
• Strong project management capabilities, with the ability to balance multiple priorities and commitments in a fast-paced environment.
• Exceptional communication, presentation, listening, and negotiation skills.
• Results-driven, self-motivated, and energized by meeting and exceeding sales objectives.
• A collaborative team player who works effectively across functions to deliver results.
• Detail-oriented and highly customer-focused, with a commitment to providing an outstanding partner experience.
• Bachelor's degree in Business Administration, Sales, or a related field preferred.
• Willingness and ability to travel as needed to strengthen customer relationships and support business growth.

What You Would Love About Us

• Medical, Dental, Vision, Life, Disability Insurances - even Pet Insurance!
• 401K with generous company match
• 3 Weeks of Paid Time Off + 10 Company Paid Holidays
• Champion of the Month program, Service Awards, Birthday recognition
• Financial wellness planning (Employer paid!)