Key Account Manager

ADP, Inc.; Norcross (GA); On-site; USD 65,000 - 75,000; Full time

Job summary

ADP, Inc. in Norcross, GA is seeking a motivated Key Account Manager, Junior to support growth and day-to-day management of retail accounts in the East Coast Region. This role is ideal for an early-career professional with 1–3 years of experience in retail or account management within a CPG environment.

The Jr. KAM will partner with senior account leaders to execute sales strategies, support customer initiatives, and build foundational account management skills while traveling as needed within

Qualifications

• 1–3 years of experience supporting retail accounts, sales, or account management (CPG experience preferred).
• Bachelor’s degree in Business, Marketing, or related field.
• Strong analytical and problem-solving skills with the ability to interpret data.

Responsibilities

• Support the management and growth of retail accounts across sales planning and execution.
• Prepare and maintain customer reporting, including sales performance, promotions, and distribution tracking.
• Assist with customer presentations, line reviews, and item setup.
• Support promotional planning, including pricing, funding, forecasting, and post-event analysis.
• Partner with internal teams (sales operations, supply chain, finance, marketing) to ensure execution of customer programs.
• Track and follow up on action items, timelines, and deliverables.
• Maintain accurate account records, forecasts, and customer data.
• Develop a working knowledge of retailer systems, processes, and merchandising expectations.

Skills

Analytical thinking

Attention to detail

Strong communication

Team collaboration

Time management

Willingness to travel

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

Excel

PowerPoint

Job description

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Key Account Manager

Full Time Norcross, GA, US

12 days ago Requisition ID: 1325

Job Summary

We are seeking a motivated and detail-oriented Key Account Manager, Junior to support the growth and day-to-day management of retail accounts in the East Coast Region.

This is an excellent opportunity for an early-career professional with 1–3 years of experience calling on retailers or supporting account management within a CPG environment. The Jr. KAM will partner closely with senior account leaders to execute sales strategies, support customer initiatives, and build foundational account management skills.

This role supports the East Region and should be located within the region (proximity to key retail customers preferred).

Job Duties and Responsibilities

• Support the management and growth of retail accounts across sales planning and execution
• Prepare and maintain customer reporting, including sales performance, promotions, and distribution tracking
• Assist with customer presentations, line reviews, and item setup
• Support promotional planning, including pricing, funding, forecasting, and post-event analysis
• Partner with internal teams (sales operations, supply chain, finance, marketing) to ensure execution of customer programs
• Track and follow up on action items, timelines, and deliverables
• Maintain accurate account records, forecasts, and customer data
• Develop a working knowledge of retailer systems, processes, and merchandising expectations

Required Qualifications

• 1–3 years of experience supporting retail accounts, sales, or account management (CPG experience preferred)
• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
• Strong analytical and problem-solving skills with the ability to interpret data
• Proficiency in Excel and PowerPoint; exposure to syndicated data (IRI/Nielsen) is a plus
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to work both independently and in a team-oriented environment
• Willingness to travel as needed

Preferred Qualifications

• Experience working with grocery or retail accounts
• Familiarity with promotional planning and retail execution
• Strong desire to grow into a Key Account Manager role
• Bilingual (English/Spanish) is a plus, but not required