Key Account Manager

MARTIN INCORPORATED; Jackson (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Martin Inc. is seeking a Key Account Manager (KAM) to develop and execute strategic account plans, maximize revenue and gross profit, and foster long-term partnerships with assigned manufacturing customers.

The KAM will serve as the primary business advisor, identify opportunities to reduce total cost, improve supply chain performance, optimize inventory, and expand Martin's product and service offerings across teams.

Qualifications

• 3+ years of industrial sales or account management experience.
• Manufacturing or industrial distribution experience preferred.
• Strong analytical, communication, and presentation skills.
• Ability to build customer relationships and work effectively across teams.

Responsibilities

• Manage and grow assigned key customer accounts.
• Drive sales growth, profitability, and margin improvement.
• Manage customer inventory programs and optimize stocking levels.
• Partner with internal teams to resolve supply chain issues and meet customer KPIs.
• Monitor pricing, contracts, cost recovery, payment terms, and account profitability.
• Lead continuous improvement initiatives, including VMI, Kanban, inventory reduction, and cost savings.
• Conduct customer visits, Quarterly Business Reviews, and executive business updates.
• Communicate market trends, pricing changes, and new program launches.

Skills

Account management

Sales

Analytical skills

Communication skills

Education

Bachelor's degree in Business or Supply Chain

Tools

CRM software

Job description

About Martin Inc.

Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and Fastening - all uniquely designed to help companies operate better. Martin is a member of the Affiliated Distributors, the Industrial Supply Association, the National Association of Wholesalers, the National Fasteners Distributor Association, and the Global Sourcing Alliance. For more information, visit www.martinsupply.com

Summary:

The Key Account Manager (KAM) is responsible for developing and executing strategic account plans that maximize revenue, gross profit, customer retention, and long-term partnerships with assigned manufacturing customers. The KAM serves as the primary business advisor to customers by identifying opportunities to reduce total cost, improve supply chain performance, optimize inventory, and expand Martin's product and service offerings.

Key Responsibilities:

• Manage and grow assigned key customer accounts.
• Drive sales growth, profitability, and margin improvement.
• Manage customer inventory programs and optimize stocking levels.
• Partner with internal teams to resolve supply chain issues and meet customer KPIs.
• Monitor pricing, contracts, cost recovery, payment terms, and account profitability.
• Lead continuous improvement initiatives, including VMI, Kanban, inventory reduction, and cost savings.
• Conduct customer visits, Quarterly Business Reviews, and executive business updates.
• Communicate market trends, pricing changes, and new program launches.

Requirements

• College degree preferred in Business, Supply Chain, or a related field.
• 3+ years of industrial sales or account management experience.
• Manufacturing or industrial distribution experience preferred.
• Strong analytical, communication, and presentation skills.
• Ability to build customer relationships and work effectively across teams.

What makes Martin Different:

As a family-owned business, we prioritize our employees' well-being and understand the importance of work-life balance. Some of our benefits that set us apart are:

• Our low-cost, low-deductible individual and family healthcare plans
• 8 paid holidays
• Weekly Pay

Benefits:

• 401(k)
• 401(k) Matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance