Key Account Manager

item America, LLC; Greenville (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Performance-based commission

Company car

Comprehensive health insurance

Retirement savings plan

Paid time off and holidays

Job summary

A leading modular systems provider is seeking a dedicated Key Account Manager in Greenville, SC. The ideal candidate will manage and build relationships with key accounts, fostering growth and ensuring client satisfaction. This role demands over 50% travel to meet clients and attend events. Exceptional communication and strategic thinking skills are necessary. Join the team to help push the boundaries of innovation and contribute to exciting projects in a dynamic environment. Competitive salary and benefits include a performance-based commission structure.

Qualifications

• Proven experience in sales, account management, or a related customer-facing role.
• Self-motivated, energetic, and eager to achieve and surpass goals.
• Resides within commuting distance of Greenville/Spartanburg SC area.
• Self-motivated, energetic and goal-oriented.
• Able to work independently and in a team.
• Adapt to changing client needs while focusing on results.
• Residence within commuting distance of Greenville/Spartanburg, SC.
• Willing to travel 50%+ of the time.
• Bachelor's degree or equivalent preferred.

Responsibilities

• Develop and maintain strong, long-term relationships with key accounts.
• Proactively identify and pursue opportunities for growth within assigned accounts.
• Create and execute account strategies that align with company goals.
• Collaborate with internal teams, including engineering and operations, to ensure smooth and timely delivery of client projects.
• Serve as the primary point of contact for key clients, ensuring their needs are met with exceptional service and communication.
• Analyze client data, industry trends, and feedback to identify opportunities for innovation and process improvements.
• Represent item America at client meetings, trade shows, and industry events.
• Travel frequently (50% or more of the time) to meet clients and attend events.

Skills

Exceptional communication

Negotiation skills

Interpersonal skills

Problem-solving

Team collaboration

Strategic thinking

Self-motivation

Adaptability

Travel readiness

Education

University or college degree

Job description

Key Account Manager

Join item, the global leader in modular systems for industrial applications. Our award-winning building kit system enhances efficiency, ergonomics, and safety across industries. We empower engineers to push boundaries and bring creative ideas to life with innovative aluminum profile solutions. At item, we inspire limitless possibilities—add your dimension with us!

We are looking for an energetic, growth‑driven, and highly motivated Key Account Manager to join our dynamic team. In this role, you will be critical in building and maintaining strong relationships with key accounts, identifying new opportunities, and driving revenue growth. This position is ideal for someone who loves to travel—the role will require traveling more than 50% of the time to meet with clients, attend industry events, and strengthen customer relationships. If you’re not passionate about travel and being on the road frequently, this role may not be the best fit. However, if you thrive in dynamic environments and enjoy face‑to‑face interactions, we’d love to hear from you.

You’ll need to be a hard worker who thrives in a team environment, with a strong sense of loyalty and commitment to the company and our clients.

Your tasks

• Develop and maintain strong, long‑term relationships with key accounts
• Proactively identify and pursue opportunities for growth within assigned accounts and new markets
• Create and execute account strategies that align with company goals and meet or exceed sales targets
• Collaborate with internal teams, including engineering and operations, to ensure smooth and timely delivery of client projects
• Serve as the primary point of contact for key clients, ensuring their needs are met with exceptional service and communication
• Analyze client data, industry trends, and feedback to identify opportunities for innovation and process improvements
• Represent item America at client meetings, trade shows, and industry events
• Travel frequently (50% or more of the time) to meet clients and attend events

Requirements

• Proven experience in sales, account management, or a related customer‑facing role
• Exceptional communication, negotiation, and interpersonal skills
• A strategic thinker who can balance following directions with problem‑solving and innovation
• Self‑motivated, energetic, and eager to achieve and surpass goals
• Comfortable working both independently and as part of a team
• Ability to adapt to changing priorities and client needs while staying focused on results
• Resides within commuting distance of Greenville/Spartanburg SC area
• Loves traveling and is willing to be on the road more than 50% of the time
• University or college degree, or a successful combination of education and experience (preferred but not required)

Benefits

• Base Salary: commensurate with experience
• Commission: Performance‑based commission structure to reward your achievements
• Company car included (details to be discussed during the interview process)
• Benefits package, including:
  • Medical / dental / Eye insurance. After 1 year, we will cover 100% of the cost of an individual health insurance plan
  • Retirement savings plan
  • Paid time off and holidays