Key Account Manager

Röchling Medical; City of Rochester (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Strategic Business Partner to drive sales in contract manufacturing for medical devices. This role involves developing relationships with clients, understanding their equipment needs, and effectively communicating the company's capabilities. As a key player in the sales process, you will engage with management representatives, prepare quotes, and provide insights on market trends. Join a forward-thinking company that values innovation and customer satisfaction in the medical equipment manufacturing sector. If you have a passion for sales and technical understanding, this opportunity is perfect for you.

Qualifications

• 1-3 years of experience in medical device sales and engineering.
• Strong understanding of customer needs and technical requirements.

Responsibilities

• Develop relationships with clients to sell contract manufacturing services.
• Prepare cost estimates and maintain customer satisfaction.

Skills

Contract Medical Direct Sales

Technical Analysis

Customer Relationship Management

Sales Communication

Education

Four-year college or university degree

Tools

CRM System

Job description

Strategic Business Partner @ Roechling Medical Rochester | Executive Administration

Roechling Medical Rochester offers customers a wide range of high-quality, customized components and assemblies, right through to end-to-end OEM products. The product portfolio also includes standard plastic products, with special expertise in the fields of diagnostics, fluid management, pharma, surgery and interventional, and much more. These areas of competence are complemented by an enhanced range of services for development and regulatory affairs, right through to the approval of end-to-end medical products.

Job Summary:

Develops relationships with potential new customers and existing customers to sell contract manufacturing services for medical devices. Serves as a liaison in the sales process when complex and technical equipment or services are involved.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Calls on management representatives such as engineers, purchasing managers, or other professional and technical personnel at existing and potential customers to convince prospective clients of desirability and practicability of products or services offered.
2. Consults with existing and potential clients to assess and understand equipment needs and systems requirements.
3. Reviews drawings, plans and other customer documents to develop and prepare cost estimates or projected increases in production from client's use of proposed equipment or service.
4. Develops and maintains relationships with key contacts with prospective and existing customers.
5. Development of quotes and contracts for new business.
6. Prepares preliminary analysis of potential opportunity for review with RMR Director of Sales and Marketing during opportunity review meetings.
7. Identifies leads and individuals to contact and makes contact based on business model of company. Utilizes CRM system for account details and activity.
8. Creates and furnishes management reports to include financial information and relevant sales activities.
9. Fully understands the capabilities of the company and eloquently communicates company's capabilities and resources to customers.
10. Establishes timely schedule of visits to customers, attends medical meetings and tradeshows, and identifies select opportunities based on company business model.
11. Provides timely responses to customer questions, concerns and product needs, and follows up regularly to assure customer satisfaction and continued communication.
12. Interfaces regularly with customer and the project team to assure that product/process development solutions meet customer needs.
13. Evaluates, analyzes and makes recommendations periodically on products, designs and cost improvements which might improve the competitive position of the company.
14. Evaluates and performs technical analysis of competitive products while remaining well educated and informed on changes in the company's marketplace. Reports regularly on management on market trends, competition and customer feedback.
15. Provides support to management on product presentations and any customer issues.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Four-year college or university degree; and one (1) to three (3) years related experience and/or training; or equivalent combination of education and experience in contract Medical Direct Sales and engineering/technical experience preferred. Medical device industry and/or experience required.

Roechling Medical Rochester is an Equal Opportunity Employer. RMR does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Medical Equipment Manufacturing