Key Account Manager

US Conec; Chicago (IL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus potential

4 weeks PTO

Health insurance

Dental & Vision

401(k) match

Team collaboration

Paid holidays

Global customers

STEM outreach

Job summary

US Conec, Ltd. in Chicago seeks a results-driven Key Account Manager to manage strategic customer relationships, drive revenue growth, and align account strategies with company goals across fiber optic products.

Ideal candidates bring 3+ years in commercial roles, strong knowledge of fiber optics, and proven ability to collaborate with cross-functional teams; some travel to meet key customers is expected. This role offers a competitive base salary, bonus potential, and comprehensive benefits in

Qualifications

• Bachelor’s degree or equivalent experience (technical/engineering background a plus).
• Minimum 3 years of commercial experience in the fiber optic industry.

Responsibilities

• Achieve budgeted sales levels across assigned product lines.
• Own and grow relationships with assigned Core, Key, and Growth Accounts.
• Coordinate with internal teams to align account strategies with customer goals.
• Provide monthly reports to the Regional Sales Manager.
• Identify opportunities and communicate market insights to Product Management.

Skills

Account management

Interpersonal skills

Communication

Presentation

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

Salesforce.com

Excel

Word

PowerPoint

Job description

US Conec, Ltd.

Engineering Innovation. Precision Plastics. Powering AI.

US Conec, Ltd. is a trusted, global company that prides itself on engineering excellence—creating innovative connectivity solutions that support today’s most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At US Conec, you’ll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers. With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future—whether your interests lie in manufacturing, engineering, operations, or beyond.

Key Account Manager – Chicago/Remote

Overview

US Conec is seeking a results-driven Account Manager, ideally in the greater Chicago area, to join our corporate team. In this role, you’ll manage strategic customer relationships, drive revenue growth, and align account strategies with company goals. You’ll collaborate across departments to deliver exceptional service, support product development, and strengthen US Conec’s market position in the fiber optic industry.

This position is ideal for candidates with 3+ years of commercial experience in fiber optics who thrive in customer-facing roles and enjoy building long-term partnerships.

Responsibilities

• Achieve budgeted sales levels across assigned product lines.
• Manage selling expenses within established limits or budget.
• Own and grow relationships with assigned Core, Key, and Growth Accounts.
• Establish and maintain strong relationships with key decision-makers.
• Align US Conec business planning with customer strategic goals.
• Coordinate internally with Customer Service, Product Management, Engineering, and Manufacturing.
• Support Strategic Account Managers with objectives and programs.
• Assist Inside Sales Representatives and Customer Service teams through coaching and supervision.
• Maintain high-level knowledge of multi-fiber connectors, single fiber connectors, optical cable termination methods, and optical networking standards.
• Promote US Conec products using professional selling techniques and technical expertise.
• Participate in sales programs and promotions to increase market share.
• Contribute to marketing initiatives including press releases, promotional literature, and trade show planning.
• Identify new product opportunities and communicate market insights to Product Management.
• Analyze customer markets, business drivers, and strategic needs to inform account planning.
• Provide monthly reports to the Regional Sales Manager.
• Coordinate resolution of product-related field performance issues.

Must Haves

• Bachelor’s degree or equivalent experience; technical or engineering background a plus.
• Minimum 3 years of commercial experience in the fiber optic industry.
• Strong knowledge of fiber optic cable, connectors, and hardware.
• Advanced PC skills including Salesforce.com, Excel, Word, and PowerPoint.
• Excellent interpersonal, verbal, and written communication skills.
• Strong presentation and relationship-building abilities.
• Willingness to travel as needed.

What We Offer

• Competitive base salary with performance-based bonus potential.
• 4 weeks of PTO to relax and recharge.
• Health, dental, and vision plans to support you and your family.
• 401(k) retirement savings plan with employer match and planning resources.
• A collaborative, team-based culture focused on innovation and customer success.
• Paid holidays and employee recognition programs.
• Opportunities to work with global customers and industry leaders.
• Community engagement and STEM outreach initiatives.

US Conec will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

US Conec will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Join US Conec today and be part of a team that values each other, promotes innovation and growth, and strives to exceed customer expectations in everything we do. US Conec is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status, or any other legally protected characteristics