Key Account Executive (Outside Sales) - Northwest Washington, DC

Labcorp; Linthicum (MD); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Labcorp is seeking a Key Account (Sales) Executive to join our team in Washington, DC. The role focuses on educating accounts, upselling services, and maintaining strong client relationships within the Northwest DC territory.

Ideal candidates have a minimum of a High School Diploma with 3+ years in outside sales or account management; a Bachelor's degree is preferred. Travel is required to cover the territory, with base pay plus commission and comprehensive benefits.

Qualifications

• High School Diploma or equivalent.
• Bachelor's degree preferred.
• 3+ years of outside sales or account management experience.

Responsibilities

• Educate, instruct and upsell all assigned accounts in the territory.
• Act as liaison between the client and Labcorp operations team.
• Provide ongoing service and problem resolution to customers.
• Ensure customer retention with superior service.
• Recommend client-focused solutions and upsell opportunities.
• Manage client day-to-day operations and book of business.

Skills

Account management

Outside sales

Customer service

Communication

Education

High School Diploma

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Labcorp is seeking a Key Account (Sales) Executive to join our team in Washington, DC.

Essential Duties and Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to the customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day‑to‑day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Requirements

• High School Diploma or equivalent

Preferred Qualifications

• Bachelor’s degree
• 3 or more years of previous outside sales experience or account management

Additional Job Standards

• Proven success managing a book of business
• Experience in the healthcare industry is a plus
• Superior customer service skills with the ability to build trust‑based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast‑paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Territory

Northwest DC and surrounding areas. The position will require mostly day travel with little overnight travel. The ideal candidate will reside within the territory.

Pay Range

USD 65,000 to 80,000 base salary plus commission.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including medical, dental, vision, life, short‑term and long‑term disability, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement and employee stock purchase plan. Employees scheduled less than 20 hours, casual, intern, and temporary employees are eligible only to the 401(k) plan. Employees scheduled 7 on/7 off are eligible for all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

Labcorp is proud to be an equal opportunity employer.