Key Account Executive~ Jacksonville, FL territory

LCA Lab. Corp. of America; Jacksonville (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

STD/LTD

401(k)

Paid Time Off (PTO) or Flexible Time

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp seeks a field-based Key Account (Outside Sales) Executive to join our team in Jacksonville, FL. You will educate, upsell, and manage accounts within an assigned territory, coordinating with Labcorp operations to meet client needs.

The role emphasizes building trust-based relationships, delivering education to clients, and driving retention and upsell growth in a fast-paced healthcare market.

Qualifications

• High School Diploma or equivalent.
• Bachelor’s degree preferred for preferred qualifications.
• 2 years of outside sales or account management experience.
• Experience in the healthcare industry.
• Proven success managing a book of business.
• Superior customer service and communication skills.
• Ability to travel overnight as needed.

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory.
• Act as a liaison between the client and Labcorp operations team.
• Provide ongoing service and problem resolution to customer base.
• Ensure customer retention by delivering superior service.
• Recommend client-focused solutions.
• Provide day-to-day account management for clients.
• Collaborate with senior sales reps to grow book of business.
• Continuously provide educational material to clients.
• Resolve customer issues promptly and effectively.
• Meet and exceed monthly retention and upsell goals.

Skills

Account management

Customer service

Communication skills

Time management

Relationship building

Sales growth

Education

High School Diploma or equivalent

Bachelor’s degree

Tools

Microsoft Office

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a field-based Key Account (Outside Sales) Executive to join our team in Jacksonville, FL!

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused
• Provide account management for clients day to day operations
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Requirements

High School Diploma or equivalent

Preferred qualifications

• Bachelor’s degree
• 2 years of previous outside sales or account management experience

Additional Job Standards

• Experience in the healthcare industry
• Proven success managing a book of business
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast paced, competitive market
• Excellent time management and organizational skills
• Proficient in Microsoft Office
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.