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Key Account Executive - Atlanta (Remote)

OPENLANE

Atlanta (GA)

Remote

USD 80,000 - 110,000

Full time

Today
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Job summary

OPENLANE seeks a Key Account Executive for a remote position based in Atlanta, focusing on client retention and growth. The role involves providing exceptional client support, navigating communication with stakeholders, and adapting to changing needs. Ideal candidates should possess sales acumen, excellent communication skills, and a college degree or equivalent experience.

Qualifications

  • 2-3+ years in account management or customer-focused roles preferred.
  • Knowledge of industry trends and products.
  • Willingness to travel roughly 15% of the time.

Responsibilities

  • Serve as the main point of contact for clients in your book of business.
  • Facilitate communication across departments for client solutions.
  • Document interactions and maintain records in CRM.

Skills

Superior communication skills
Sales acumen
Interpersonal skills
Adaptability

Education

College degree or equivalent experience

Tools

CRM tools (Salesforce, Pipedrive)
Microsoft Office
Google Suite

Job description

Key Account Executive - Atlanta (Remote)
Key Account Executive - Atlanta (Remote)

3 days ago Be among the first 25 applicants

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A Key Account Executive that will support and cultivate client retention and growth within the Key Accounts team. You will provide the level of service required of the most valued customers, exercising agility and a customer focused attitude to ensure an exceptional experience. You will act as the personal liaison for clients within a dedicated book of business, ensuring that expectations are set and met while accomplishing revenue generating results. In this role you will need the ability to work with stakeholders at varying levels within the company independently or in coordination with the Director of Key Accounts to resolve problems. By providing superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. You will bring a value-based approach to the business that ensure not just a successful transactional experience, but a long term journey making key accounts successful. Ensuring a growing and profitable relationship with your key accounts, you will be the voice of the company and the bridge to our clients’ success. Responsibilities include serving as the main point of contact for clients within your assigned book of business, facilitating seamless communication across departments to provide efficient solutions to client issues, developing and maintaining competitive knowledge and expertise in areas of products, industry trends, and other developments, documenting all customer interactions and maintaining accurate records in our CRM, adapting to changing priorities and providing support in unexpected situations, and maintaining flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business. Requirements include a college degree or equivalent professional experience, 2-3+ years in a customer focused, industry specific, or account management position preferred, superior communication skills, intermediate knowledge of Microsoft Office and Google Suite products, demonstrable knowledge of CRM tools such as Salesforce and Pipedrive, ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment, and ability and willingness to travel roughly 15% of the time every other month.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Motor Vehicle Manufacturing

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