Key Account Executive - Atlanta (Remote)

OPENLANE; Atlanta (GA); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company in the Motor Vehicle Manufacturing sector is seeking a Key Account Executive in Atlanta. This full-time position focuses on fostering client relationships, ensuring customer satisfaction, and maintaining communication across departments. Ideal candidates have a college degree and experience in account management, coupled with strong communication and flexible skills.

Qualifications

• 2-3+ years in a customer focused or account management position preferred.
• Superior communication skills and flexibility in a fast-paced environment.

Responsibilities

• Support and cultivate client retention and growth within the Key Accounts team.
• Act as the primary liaison for clients, ensuring exceptional service and communication.
• Document customer interactions and maintain accurate CRM records.

Skills

Communication

Client Management

Sales Acumen

Flexibility

Education

College Degree or Equivalent Professional Experience

Tools

Salesforce

Pipedrive

Microsoft Office

Google Suite

Job description

Key Account Executive - Atlanta (Remote)

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A Key Account Executive that will support and cultivate client retention and growth within the Key Accounts team. You will provide the level of service required of the most valued customers, exercising agility and a customer focused attitude to ensure an exceptional experience. You will act as the personal liaison for clients within a dedicated book of business, ensuring that expectations are set and met while accomplishing revenue generating results. In this role you will need the ability to work with stakeholders at varying levels within the company independently or in coordination with the Director of Key Accounts to resolve problems. By providing superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. You will bring a value-based approach to the business that ensure not just a successful transactional experience, but a long term journey making key accounts successful. Ensuring a growing and profitable relationship with your key accounts, you will be the voice of the company and the bridge to our clients’ success. You will serve as the main point of contact for clients within your assigned book of business. Facilitate seamless communication across departments to provide efficient solutions to client issues. Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape. Document all customer interactions and maintain accurate records in our CRM. Adapt to changing priorities and provide support in unexpected situations. Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business. Must have a college degree or equivalent professional experience, 2-3+ years in a customer focused, industry specific, or account management position preferred, superior communication skills, intermediate knowledge of Microsoft Office and Google Suite, demonstrable knowledge of CRM tools such as Salesforce and Pipedrive, ability to blend sales acumen, interpersonal skills, and enthusiasm to stay flexible in a fast-paced environment, and willingness to travel roughly 15% of the time every other month.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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