Key Account Executive

BBJ La Tavola; Chicago (IL); On-site; USD 65,000 - 105,000; Full time

Job summary

BBJ La Tavola in Chicago is seeking a seasoned Key Account Executive to develop and nurture long-term relationships with a portfolio of clients. You will connect with executives and stakeholders, optimize wallet share, and coordinate cross-functional teams to deliver tailored linen and event solutions.

This role requires 3–5 years of sales and account management experience, excellent communication and presentation skills, and a willingness to travel 6–8 weeks to meet key clients.

Qualifications

• 3-5 years of sales experience.
• Proven track record at account management and achieving sales metrics year over year.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Excellent listening, negotiation and presentation skills.
• Excellent verbal and written communications skills.
• Self-motivated and able to thrive in a results-driven environment.
• Natural relationship builder with integrity, reliability and maturity.
• Ability to prioritize among competing tasks.
• Critical thinking and problem-solving skills.
• Excellent time and project management skills.
• Keen attention to detail and adherence to deadlines.
• Available to travel to see clients every 6-8 weeks.

Responsibilities

• Meet and/or exceed performance goals set by leadership.
• Be the primary point of contact and build long-term relationships with customers.
• Develop design mood boards for clients upon request.
• Help customers through email, phone, and in person meetings.
• Develop a trusted advisor relationship with key accounts.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to upper management.
• Forecast and track key account metrics.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Monitor and analyze customer's usage of our product.
• Responsible for developing existing client relationships while being able to generate referrals from current client base.
• Travel to key clients within assigned territory to execute face to face meetings.

Skills

Sales experience

Account management

Communication

Client-focused solutions

Multitasking

Negotiation

Verbal and written communications

Self-motivation

Relationship building

Prioritization

Problem solving

Time management

Attention to detail

Travel readiness

Education

Bachelor's Degree or equivalent work experience

Job description

At BBJ La Tavola, we are invested in helping you develop your career. There are countless ways for our team members to learn and grow, including internal mobility. Our company culture builds connections, careers, and employee opportunities by creating a workplace that values diversity, teamwork, and transparency. BBJ La Tavola helps create unforgettable experiences for our partners every day.

Industry leaders since 1983, BBJ La Tavola is the largest specialty linen rental company in the nation. Prominent operating facilities in Napa, CA and Chicago, IL, we have sales teams, event designers, and showrooms in most major cities across the United States.

Earning a reputation of prominence, we offer the very best in breadth of product, quality, and service. Ensuring our clients experience unprecedented opportunities in innovation, inspiration, and collaboration. Our unparalleled repertoire of services spans from specialty linen, linen accessories, chargers, spandex, chair décor, and set & strike production.

We take great pride in our passion for design and trends, our pursuit of fresh ideas, and our partnerships with those who share our central values of innovation, inspiration, and collaboration. It’s our privilege to help celebrate life’s momentous occasions. Whether a private dinner for two or a gala for thousands, we value each opportunity to bring beauty and joy to every experience touched by BBJ La Tavola.

SUMMARY

Key Account Executive responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. They are responsible for optimizing wallet share out of each customer, asking for client referrals to generate new business and meeting performance expectations set by Company. Key Account Executives are the lead between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate new business and maintain favorable relationships with clients.

RESPONSIBILITIES

• Meet and/or exceed performance goals set by leadership
• Be the primary point of contact and build long-term relationships with customers
• Develop design mood boards for clients upon request
• Help customers through email, phone, and in person meetings
• Develop a trusted advisor relationship with key accounts
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to upper management
• Forecast and track key account metrics
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage of our product
• Responsible for developing existing client relationships while being able to generate referrals from current client base
• Travel to key clients within assigned territory to execute face to face meetings

REQUIREMENTS

• 3-5 years of sales experience
• Proven track record at account management and achieving sales metrics year over year
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Bachelor's Degree in appropriate field of study or equivalent work experience
• Self-motivated and able to thrive in a results-driven environment
• Natural relationship builder with integrity, reliability and maturity
• Ability to prioritize among competing tasks
• Critical thinking and problem-solving skills
• Excellent time and project management skills
• Keen attention to detail and adherence to deadlines
• Available to travel to see clients every 6-8 weeks