Key Account Executive

BOSTON TRUST WALDEN COMPANY; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive On-Target Earnings

401(k) with employer match

Uncapped commissions

Discretionary paid time off

Supportive parental leave policy

Job summary

A technology solutions provider based in Atlanta is seeking an experienced Account Executive for the Southeast territory. This role is critical for managing and growing revenue within major accounts while ensuring customer satisfaction. Candidates should have at least 5 years of experience in software sales and a strong understanding of Cloud and SaaS solutions. The position requires 70% travel, allowing candidates to engage directly with clients and prospects in various settings, including law enforcement contexts. Comprehensive compensation and benefits are offered.

Qualifications

• 5 years of successful customer-facing software sales experience.
• 3 years managing a book of business of Major Accounts.
• Experience within complex sales processes.

Responsibilities

• Manage and grow revenue at designated agencies.
• Develop and maintain client relationships.
• Track customer activity to identify additional opportunities.

Skills

Customer-facing Software Sales Experience

Account Management

Solution or Consultative Sales

Data management using CRM

Understanding of Cloud and SaaS

Travel readiness

Articulating complex solutions

Team Collaboration

Startup experience

Law Enforcement experience

Tools

Salesforce

Job description

What You Do

Territory: Southeast

Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.

• Develop and maintain client relationships to ultimately drive revenue growth.
• Develop and execute account strategy by collaborating with the account team to deliver stronger, more relevant value propositions.
• Track customer activity in internal systems to execute on account strategy and identify additional opportunities.
• Cultivate customer relationships and ensure effective service delivery to accounts.
• Focus on customer satisfaction, know the customer’s business and workflows, and develop a proper contact network within accounts.
• Work with and bring in experts/specialists where required.
• Oversee and know all account activities for your book of business.
• Own account relationship and drive overall customer satisfaction for assigned accounts.
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing.
• May provide customer product training as necessary.

What You Bring

• Minimum of 5 years of demonstrated successful customer‑facing Software (SaaS / Cloud) Sales Experience.
• Minimum of 3 years’ experience managing a book of business of Major Accounts.
• Solution or consultative sales experience working within complex sales processes.
• Data‑management experience using Salesforce (preferred) or similar CRM.
• Strong understanding of Cloud and SaaS.
• Able to travel 70% + (3-4 days a week on the road) including overnight travel.
• Able to clearly and directly articulate complex solution offerings across technical and non‑technical audiences.
• Startup experience & some vertical experience.
• Law Enforcement / Public Safety experience.
• Team Player: collaborate with various team members regularly.
• Ready to own & drive the territory.

Compensation and Benefits

• Competitive On‑Target Earnings and 401(k) with employer match.
• Uncapped commissions.
• Discretionary paid time off.
• A supportive parental leave policy.
• Ride along with real police officers in real life situations, see them use technology, and get inspired.
• And more…

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.