Account Executive, CEW

Axon; Madison (WI); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary and 401(k) with employer match

Discretionary paid time off

Paid parental leave

Medical, Dental, Vision plans

Job summary

Axon is seeking an Account Executive to sell TASER products to law enforcement agencies in the Midwest, focusing on maximizing revenue and customer satisfaction. The role requires significant travel and the ability to manage client relationships effectively while articulating complex solutions.

The ideal candidate has over 3 years of SaaS sales experience and understands the law enforcement sector. This position offers competitive salary with various benefits including paid time off.

Qualifications

• 3+ years of experience managing a book of business.
• Ability to travel 70%+ including overnight.
• Clear articulation of complex solutions.

Responsibilities

• Manage and grow revenue and market share.
• Develop and maintain client relationships.
• Support strategy execution at account level.

Skills

Customer-facing Software Sales Experience

Data management with Salesforce

Solution or consultative sales experience

Understanding of Virtualization and Cloud

Law Enforcement / Public Safety experience

Job description

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast‑paced, challenging and meaningful. You’ll take ownership and drive real change, constantly growing as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon Account Executives are responsible for selling TASER products and services to medium‑to‑large law enforcement agencies. This is a quota‑carrying, external field position. Ability to articulate complex products, build and maintain senior‑level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.

What You’ll Do

Location: Midwest (IL, IN, MI, OH, WI) – Travel up to 70% of the time

Reports to: Director T1200 CEW

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with the account team to deliver stronger, more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer satisfaction, know the customer's business and workflows, develop a proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your major City/County/State accounts
• Track customer activity in internal systems to execute on account strategy and identify additional opportunities
• May provide customer product training as necessary
• Accountable for individual expense budget management
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing

What You Bring

• Minimum of 3+ years of demonstrated successful customer‑facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3+ years experience managing a book of business
• Solution or consultative sales experience working within complex sales processes
• Data management experience using Salesforce (preferred) or similar CRM
• Strong understanding of Virtualization and Cloud
• Able to travel 70%+ (3‑4 days a week on the road) including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non‑technical audiences
• Startup experience & some vertical experience
• Law Enforcement / Public Safety experience
• Team Player: collaborate with various team members regularly
• Ready to own & drive the territory

Benefits

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

We are also committed to building diverse teams that reflect the communities we serve. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyway.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [e-mail] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.