Key Account Executive

Axon; Atlanta (GA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401K with employer match

Uncapped commissions

Paid time off

Parental leave

Ride along with police officers

Job summary

Axon is seeking a high-impact SaaS sales professional to own the Southeast Territory from Atlanta. Travel 70%+ to manage and grow revenue at designated agencies, shaping strategy with the account team and ensuring customer satisfaction.

You will build strong client relationships, drive strategic value, and coordinate with specialists to deliver solutions. A minimum of 5 years in customer-facing SaaS sales and Major Accounts experience is required.

Qualifications

• Minimum 5 years of demonstrated successful customer-facing SaaS software sales.
• Minimum 3 years managing Major Accounts.
• Experience with complex sales processes and consultative selling.
• Proficient in Salesforce or similar CRM.

Responsibilities

• Develop and grow revenue and market share at designated agencies.
• Develop and execute account strategy with the account team.
• Track customer activity in internal systems to identify opportunities.
• Cultivate customer relationships and service delivery.
• Understand customer business and workflows; build contact networks.
• Collaborate with specialists as needed.
• Oversee all account activities and own relationships.
• Forecast and report to management; provide market feedback.
• Provide customer product training as necessary.

Skills

SaaS sales

Account management

Customer relationships

Sales strategy

Travel readiness

Tools

Salesforce

Job description

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

What You Do:

Territory: Southeast

Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.

• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer’s satisfaction, know the customer’s business and workflows, develop proper contact network within accounts
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your book of business
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• May provide customer product training as necessary

What You Bring:

• Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3 years’ experience managing a book of business of Major Accounts
• Solution or consultative sales experience working within complex sales processes
• Data management experience using Salesforce (preferred) or similar CRM
• Strong understanding of Cloud and SaaS
• Able to travel 70% + (3-4 days a week on the road) including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Startup experience & some vertical experience
• Law Enforcement / Public Safety experience
• Team Player: collaborate with various team members regularly
• Ready to own & drive the territory

Compensation and Benefits

• Competitive On-Target Earnings and 401K with employer match
• Uncapped commissions
• Discretionary paid time off
• A supportive parental leave policy
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.