K-12 ERP Adoption & Client Training Lead

Tyler Technologies, Inc.; Pittsburgh (Allegheny County); On-site; USD 51,035 - 67,151; Full time

Benefits offered by this job

Competitive benefits for health and financial wellness

Equal opportunity employer

Salary adjustment for geographic differences

Job summary

Tyler Technologies, Inc. is seeking a Client Engagement & Adoption Lead in Pittsburgh, PA to enhance client proficiency in their School ERP Pro solutions through training and engagement programs. This role involves designing tailored educational experiences, building relationships with school districts, and collaborating with internal teams to communicate client needs.

The ideal candidate brings 3–5+ years of relevant experience, particularly in K-12 state reporting and compliance, and excellent communication skills. Salary typically falls between $51,035 and $67,151, with additional benefits.

Qualifications

• 3–5+ years in client‑facing roles like training, implementation, product support, or product management.
• Direct experience with K–12 state reporting or compliance workflows is highly valued.
• Experience facilitating training and presenting at user groups or conferences.

Responsibilities

• Assess client education needs and design tailored training.
• Build trusted relationships with school districts and engage proactively.
• Act as a liaison between districts and internal teams.

Skills

Communication skills

Instructional design

Collaboration

Data analysis

LMS platform proficiency

PowerPoint proficiency

Excel proficiency

Education

BS/BA in Education, Business, Information Systems, or related field

Tools

Webinar software

MS Dynamics/Jira

Job description

Tyler Technologies, Inc. is seeking a Client Engagement & Adoption Lead in Pittsburgh, PA to enhance client proficiency in their School ERP Pro solutions through training and engagement programs. This role involves designing tailored educational experiences, building relationships with school districts, and collaborating with internal teams to communicate client needs.

The ideal candidate brings 3–5+ years of relevant experience, particularly in K-12 state reporting and compliance, and excellent communication skills. Salary typically falls between $51,035 and $67,151, with additional benefits.