K-12 Cloud Adoption & Training Lead

Tyler Technologies; Latham (NY); On-site; USD 51,035 - 67,151; Full time

Benefits offered by this job

Competitive benefits for health and wellness

Job summary

Tyler Technologies is seeking a Client Engagement & Adoption Lead to elevate client proficiency through targeted education and engagement programs. The role involves working closely with school district leaders and ensuring they receive high-quality training on complex processes.

The ideal candidate will have a deep knowledge of School ERP Pro, especially regarding K-12 State Reporting, and experience in client education. This position is essential for maximizing client value and ensuring compliance.

Qualifications

• 3-5+ years of experience in client-facing roles such as training or implementation.
• Direct experience with K-12 state reporting, compliance workflows, or regulatory change cycles.
• Experience facilitating training and presenting at user groups or conferences.

Responsibilities

• Assess client education needs focusing on complex areas.
• Design and deliver training tailored to different user groups.
• Build trusted relationships with school districts for engagement.
• Maintain deep knowledge of School ERP Pro modules.

Skills

Exceptional communication skills

Instructional design instincts

Analytical skills for client data

Collaboration across teams

Tools proficiency in LMS and webinar software

Education

BS/BA in Education, Business, Information Systems

Tools

LMS platforms

Webinar software

MS Dynamics

Jira

Job description

Tyler Technologies is seeking a Client Engagement & Adoption Lead to elevate client proficiency through targeted education and engagement programs. The role involves working closely with school district leaders and ensuring they receive high-quality training on complex processes.

The ideal candidate will have a deep knowledge of School ERP Pro, especially regarding K-12 State Reporting, and experience in client education. This position is essential for maximizing client value and ensuring compliance.