Juvenile Transportation Case Aide

The Youth Counselor; New Britain (CT); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Health coverage

Paid time off

Employer matched retirement savings

Tuition assistance

Job summary

The Village in the Greater Hartford, Connecticut region is seeking a Juvenile Transportation/Case Aide. This part-time role involves transporting clients to and from program activities, coordinating pickups, and supporting youth through structured transport sessions.

Responsibilities include maintaining logs, attending trainings, and collaborating with staff to ensure on-time arrivals while upholding safety and trauma-informed practices for diverse youth populations.

Qualifications

• High school diploma or equivalent required.
• Associates in Human Services or related field preferred.
• Valid driver’s license and ability to drive a motor vehicle.
• Minimum of 3 years driving experience.
• No more than one moving violation or accident in the past 3 years.
• 1-2 years’ experience in transporting children or youth.

Responsibilities

• Provides transportation to clients from program as per schedule.
• Engages clients while transporting.
• Attends trainings and meetings as needed.
• Maintains mileage log and documentation.
• Reports vehicle problems to Property Management.
• Assists in weekly vehicle inspection and forms.
• Resolves difficulties with clients during transport.
• Observes traffic laws and safety procedures.
• Supervises client behavior in the vehicle and reports incidents.
• Promotes a safe, welcoming environment and risk reduction.

Skills

Valid driver\'s license

Driving experience

Effective communication

Teamwork

Education

High school diploma

Associates in Human Services

Job description

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• Job Level:Entry Level (less than 2 years)
• Level of Education:High School/GED
• Job Type:Part-Time/Regular
• Date Updated:10/05/2026
• Years of Experience:Any
• Starting Date:ASAP
• Work Hours:17

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Job Description

The Village was one of the first agencies in the country to providehomes for neglected children. Today, we continue to achieve ourmission “to build a community of strong, healthy families who protectand nurture children” by providing a full range of behavioral health,early childhood and youth development, substance use treatment andsupport services for children, adults and families in the GreaterHartford, Connecticut region.
Named a Connecticut Top Workplace for six consecutive years withnational distinction for workplace culture and diversity, equity andinclusion practices, you can be sure you’re joining an organizationthat’s just as committed to your success as we are to those we serve.

Hourly rate $17.00 per hour

JOB SUMMARY

The Juvenile Transportation/Case Aide is responsible for providingtransportation to clients to and from program as scheduled. Primarilytravel based or picking up multiple clients within a commondestination. The Juvenile Transportation/Case Aide provides feedbackto supervisor(s) and staff regarding any problems or difficultiesrelating to client transports.

LYNC:

The Linking Youth to Natural Communities (LYNC) program servescourt-involved youth and their families. The LYNC staff work withclients and families to make sustainable behavioral changes byproviding an array of services such as case management, groups, basicneeds support and educational/vocational support. The LYNCtransportation case aide plays an integral part of the team intransporting clients, sometimes multiple at once, to their individualor group sessions. The transportation case aide reinforces skillswhile transporting youth, such as appropriate communication, timemanagement and problem solving skills and reports any concerns back tothe family advocate and/or to the program director. The transportationcase aide is responsible for collaborating with their colleagues toorganize all pickups and drop offs for the day to ensure clientsarrive on time for sessions.

KEY RESPONSIBILITIES

• Provides transportation to clients from program as per schedule.
• Engages clients while transporting.
• Attends trainings and meetings, as needed, to meet therequirements of the position.
• Maintains mileage log and all other required documentation.
• Reports vehicle problems to Property Management.
• Assists in weekly vehicle inspection and completion of forms.
• Reports any difficulties with clients while transporting to supervisor.
• Observes all traffic laws, safety regulations and safetyprocedures, i.e., safety belt use.
• Supervises behavior of clients while in the agency vehicle andimmediately reports any incidents or disclosures.
• Engages in strength-based, culturally competent, trauma-informedand gender responsive interactions with clients/families.
• Upholds all program expectations.
• Promotes a safe, welcoming environment with a focus on riskreduction and positive behavior change.
• Responsible for maintaining cleanliness within the vehicle.
• All other duties and responsibilities as assigned.

Experience and Skills

EDUCATION

• High school diploma or equivalent required. Associates in HumanServices or related field preferred.

EXPERIENCE / REQUIREMENTS

• Valid driver’s license and ability to drive a motor vehicle.
• Minimum of 3 years driving experience.
• No more than one moving violation or accident within the pastthree years.
• No DWI or DUI convictions.
• 1-2 years’ experience in transporting children or youth.
• Must be punctual and flexible with scheduling. Evenings and someweekends required.
• Some knowledge of Juvenile Justice System or Child ProtectiveServices per applicable program.
• Must be culturally competent to serve diverse client population.
• Ability to work in team environment.
• Ability to communicate effectively and to carry out basic clerical duties.
• Physically able to perform the essential functions of theposition, with or without reasonable accommodations.

Our benefits package supports your whole life with comprehensivehealth coverage, generous paid time off, and employer matchedretirement savings. We also invest in your growth through tuitionassistance (Loan Forgiveness Program – NHSC, tuition reimbursement andStudent Loan Repayment). https://thevillage.org/careers/our-benefits/