Juvenile Tracking & Intervention Case Manager

Children-; Des Moines (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Children & Families of Iowa seeks a Juvenile Tracking & Intervention Case Manager to guide and monitor probationers, coordinate with families, schools, and courts, and help youth access essential resources. This role emphasizes community engagement, documentation, and safety.

The position involves home visits, case management, crisis intervention, and interfacing with the juvenile court system to support positive youth outcomes.

Qualifications

• Bachelor's degree in human services (or related field) required.
• Strong communication and problem-solving skills required.
• Valid driver’s license with acceptable driving record required.
• Ability to lift up to 20 lbs and work in varied environments (homes, outdoors, etc.)

Responsibilities

• Supervise and support up to 12 probationers, ensuring compliance with court orders.
• Step in during crises and serve as a positive adult role model.
• Conduct family assessments, home visits and facilitate group programming.
• Monitor sanctions (e.g., electronic monitoring) and rewards; engage with families, schools, and agencies to connect youth with resources.
• Attend court hearings and provide testimony as needed.
• Maintain accurate reports and records.
• Participate in rotating on-call duties, balancing accountability with flexibility.

Skills

Communication

Problem-solving

Driving

Physical ability

Education

Bachelor's degree in human services

Job description

Description

Children & Families of Iowa is looking for a Juvenile Tracking & Intervention Case Manager to join our team and support youth on probation. In this role, you’ll guide and monitor probationers, help families access resources, and work closely with the courts, schools, and community partners. It’s a chance to make a real difference while gaining valuable experience in the human services and juvenile justice field.

What You'll Do

• Supervise and support up to 12 probationers, ensuring compliance with court ordersand helping
• Step in during crises and serve as a positive adult role model.
• Conduct family assessments, home visits and facilitate group programming.
• Monitor sanctions (e.g., electronic monitoring) and rewards.Engage with families, schools, and agencies to connect youth with vital resources.
• Attend court hearings and provide testimony as needed and gain firsthand exposure to the legal process.
• Maintain accurate reports and records.
• Participate in rotating on-call duties, balancing accountability with flexibility.

Why Join Us

• Impact: Help young people and families overcome challenges and build brighter futures.
• Growth: Build skills in case management, crisis intervention, and the juvenile court system.
• Variety: No two days are the same—expect a dynamic, rewarding role.

Requirements

What We're Looking For

• Bachelor's degree in human services (or related field) plus 1–2 years of experience with court-involved youth.
• Strong communication and problem-solving skills.
• Valid driver’s license, acceptable driving record, and personal vehicle insurance.
• Ability to lift up to 20 lbs and work in varied environments (homes, outdoors, etc.).