Juvenile Tracking & Intervention Case Manager

Children & Families of Iowa; Des Moines (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Children & Families of Iowa is seeking a Juvenile Tracking & Intervention Case Manager to guide and monitor probationers, assist families with resources, and coordinate with courts, schools, and community partners.

The role offers opportunities to develop case management and crisis intervention skills within the juvenile justice system in Des Moines, IA.

Qualifications

• Bachelor’s degree in human services (or related field) plus 1–2 years of experience with court-involved youth.
• Strong communication and problem-solving skills.
• Valid driver’s license, acceptable driving record, and personal vehicle insurance.
• Ability to lift up to 20 lbs and work in varied environments (homes, outdoors, etc.).

Responsibilities

• Supervise and support up to 12 probationers, ensuring compliance with court orders.
• Step in during crises and serve as a positive adult role model.
• Conduct family assessments, home visits and facilitate group programming.
• Monitor sanctions (e.g., electronic monitoring) and rewards; engage with families and schools to connect youth with resources.
• Attend court hearings and provide testimony; gain exposure to the legal process.
• Maintain accurate reports and records.
• Participate in rotating on-call duties, balancing accountability with flexibility.

Skills

Strong communication

Problem-solving

Valid driver’s license

Education

Bachelor’s degree in human services

Job description

Description

Children & Families of Iowa is looking for a Juvenile Tracking & Intervention Case Manager to join our team and support youth on probation. In this role, you’ll guide and monitor probationers, help families access resources, and work closely with the courts, schools, and community partners. It’s a chance to make a real difference while gaining valuable experience in the human services and juvenile justice field.

What You'll Do

• Supervise and support up to 12 probationers, ensuring compliance with court ordersand helping
• Step in during crises and serve as a positive adult role model.
• Conduct family assessments, home visits and facilitate group programming.
• Monitor sanctions (e.g., electronic monitoring) and rewards.Engage with families, schools, and agencies to connect youth with vital resources.
• Attend court hearings and provide testimony as needed and gain firsthand exposure to the legal process.
• Maintain accurate reports and records.
• Participate in rotating on-call duties, balancing accountability with flexibility.

Why Join Us

• Impact: Help young people and families overcome challenges and build brighter futures.
• Growth: Build skills in case management, crisis intervention, and the juvenile court system.
• Variety: No two days are the same—expect a dynamic, rewarding role.

Requirements

What We're Looking For

• Bachelor's degree in human services (or related field) plus 1–2 years of experience with court-involved youth.
• Strong communication and problem-solving skills.
• Valid driver’s license, acceptable driving record, and personal vehicle insurance.
• Ability to lift up to 20 lbs and work in varied environments (homes, outdoors, etc.).