Service Specialist

Connecticut Renaissance, Inc.; Bridgeport (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Connecticut Renaissance, Inc. aims to support youth and families through evidence-based cognitive-behavioral groups and individualized case management. The role includes conducting intake, screenings, and assessments, and coordinating with probation and community resources to create meaningful employment connections.

Responsibilities include facilitating team meetings, referrals to vocational opportunities, and ensuring documentation meets agency standards. A valid driver’s license is required.

Qualifications

• Bachelor's degree or two years' experience with justice/system involved youth.
• Strong knowledge of community resources in the service area.
• Engagement and motivational skills demonstrated with youth.

Responsibilities

• Facilitate all cognitive-behavioral groups including the EMPLOY curriculum to youth.
• Conduct intake, screenings, and assessments.
• Provide strategic case management using Carey Guides, develop and monitor goals, address barriers, build skill acquisition.
• Facilitate Child and Family Team meetings as requested by probation.
• Make referrals to Employer Recruitment or other vocational opportunities as needed.
• Coordinate with Family Advocate to identify resources and connect families with youth.

Skills

Engagement and motivational skills

Verbal and written communication

Office software proficiency

Education

Bachelor's degree in criminal justice, sociology, or human services

Job description

• Facilitate all cognitive-behavioral groups including the EMPLOY curriculum to youth
• Conduct intake, screenings, and assessments
• Provide strategic case management using Carey Guides, develop and monitor goals, address barriers, develop and build skill acquisition
• Facilitate Child and Family Team meetings as requested by probation;
• Make referrals to Employer Recruitment or other vocational or employment opportunities as needed.
• Coordinate with Family Advocate in identifying available community resources and assist in making meaningful connections with youth and their families.
• Resource to Juvenile Probation Officers who may be seeking information about resources in a specific community.
• Assist in transportation and other program needs as appropriate.
• Maintain compliance in documentation with agency and program standards.
• Participate in all required internal and external meetings and supervisions.
• Complete all required internal and external trainings within required timeframes.
• Meet and contribute to agency outcomes and performance measures.
• Adhere to state and federal regulations, and standards of accreditation, facility licensure and funding sources.
• May perform other duties assigned by supervisor.

Required Knowledge, Skills, Abilities and Other Characteristics:

Knowledge Of:

• Community resources for families and adolescents.
• Engagement and motivational skills.
• General office software, particularly Microsoft Office Suite.

Ability To:

• Communicate effectively both verbally and in writing.
• Manage priorities effectively to meet deadlines and demonstrate multi-tasking skills.
• Assimilate new information and technology.

Education and Experience:

• Bachelor's degree in criminal justice, Sociology, or Human Services OR Minimum of two (2) years' experience working with justice/system/agency involved youth. Strong knowledge base of resources in the community.

Other:

• Must be dependable and reliable; detailed oriented; and able to interface easily with clients, staff, and referral sources.
• Must be able to meet routine office physical demands including climbing stairs, carrying up to 20-pound objects and possess the dexterity and vision to operate office computers and equipment.
• Must have a valid Driver's License.
• Must successfully complete the introductory probationary employment period.

Connecticut Renaissance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected status under applicable law.

This job description covers the most significant duties but does not exclude other assignments or related duties.