Junior Transactions Specialist - Automation & Support

Next Frontier Capital; City of Binghamton (NY); Vor Ort; USD 55.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health coverage

Wellness centers

Retirement plan

Tuition reimbursement

Zusammenfassung

JPMorganChase in the United States is seeking a Transactions Specialist I to support processing and clearing financial transactions with accuracy and efficiency. The role emphasizes following established procedures, improving through automation, and delivering a positive customer experience while working under limited supervision in a high‑productivity environment.

9am-5:30pm schedule; potential non-traditional hours may apply.

Qualifikationen

• Baseline knowledge in transaction management with focus on processing, clearing, servicing, researching and settling transactions.
• Ability to follow prescribed instructions and procedures with minimal variance.
• Developing proficiency in automation technologies to support transaction optimization.

Aufgaben

• Process and clear transactions in accordance with established procedures, ensuring accuracy and efficiency.
• Respond to customer inquiries and requests, such as balance inquiries and account maintenance, providing a positive customer experience.
• Utilize automation technologies to optimize transaction processing and account servicing.
• Refer non-standard problems to supervisor or more senior role, adhering to the protocol for non-routine issues.
• Maintain up-to-date knowledge of applicable product definitions and operating procedures, including upstream and downstream process flows.

Kenntnisse

Transaction management

Automation proficiency

Customer experience

Data analytics

Procedures adherence

Ausbildung

High school diploma or GED

Jobbeschreibung

JPMorganChase in the United States is seeking a Transactions Specialist I to support processing and clearing financial transactions with accuracy and efficiency. The role emphasizes following established procedures, improving through automation, and delivering a positive customer experience while working under limited supervision in a high‑productivity environment.

9am-5:30pm schedule; potential non-traditional hours may apply.