Junior Systems Analyst - Contingent

Aretum; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan

401k

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Training & Development

Job summary

Aretum is seeking a Junior Systems Analyst to support content management and systems engineering across IT environments. This remote role focuses on CMS like Drupal, WordPress, OpenText, Linux-based systems, and database backends.

You’ll provide tier 1/2 support, meet SLA expectations, and may perform after-hours testing and support for a federal client. Applicants should have a Bachelor’s degree and at least 2 years of related experience, with 1 year in web development or Linux administration.

Qualifications

• Bachelor’s degree required for IT or related field.
• Minimum 2 years overall experience with at least 1 year in web development or Linux administration.
• Experience in service desk environments and meeting SLA requirements.
• Familiarity with CMS systems (Drupal, WordPress, OpenText) is preferred.

Responsibilities

• Respond to and troubleshoot user experience issues; support user questions.
• Enhance and maintain existing web-based applications/systems/web sites.
• Help administer and maintain the web system and infrastructure.
• Perform other short-term and long-term tasks and duties as assigned by management.
• Test software for responsiveness and efficiency.
• Troubleshoot, debug, and upgrade software as required.
• Monitor system uptime, performance, and health.
• Create, implement, and validate security and data protection settings.
• Draft/update technical documentation.
• Attend and participate in client meetings.

Skills

Web development

Linux administration

SLA knowledge

Education

Bachelor’s Degree

Tools

CMS support

Databases

GitHub

GitLab

Jenkins

Job description

Location: United States

Public Trust Eligibility Required

This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification.

About Aretum

Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront.

Job Summary

We are seeking a motivated Junior Systems Analyst to support our content management and systems engineering efforts across multiple IT environments. This remote role is ideal for professionals with hands-on experience in supporting enterprise content management systems (CMS) like Drupal, WordPress, and OpenText. Most of our systems are hosted on Linux platforms, and many have database backends. The ideal candidate has experience as a Systems Analyst or Web Master and understands service desk-type environments and tier 1, tier 2, and tier 3 support, as well as meeting SLA requirements. This remote position primarily provides tier 1 and tier 2 software and application support for web-based systems tailored to our federal client's needs. We strive to provide high-quality and unparalleled user support, user management, and customer service. This role may require after-hours system support and testing.

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.

Responsibilities

• Respond to and troubleshoot user experience issues; support user questions
• Enhance and maintain existing web-based applications/systems/web sites
• Help administer and maintain the web system and infrastructure
• Perform other short-term and long-term tasks and duties as assigned by management
• Test software for responsiveness and efficiency
• Troubleshoot, debug, and upgrade software as required
• Monitor system uptime, performance, and health
• Create, implement, and validate security and data protection settings
• Draft/update technical documentation
• Attend and participate in client meetings

Requirements

• Bachelor’s Degree
• Minimum of 2 years of overall experience
• At least 1 year must be in web development, application administration, or Linux administration
• Understanding of service desk-type environments and SLA requirements

Preferred Qualifications

• Hands-on experience with Linux administration
• Experience with supporting enterprise content management systems (CMS)
• Experience with supporting databases
• Experience with productivity systems like GitHub, GitLab, Jenkins
• Experience with business systems and automation

Travel Requirements

This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible.

EEO Statement

Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.

As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws.

We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience.

If you require reasonable accommodation during the hiring process due to a disability, please contact for assistance.

Equal Opportunity Employer/Veterans/Disabled

U.S. Work Authorization

Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available.

Benefits

• Salary Range: $65,000-$90,000 annually. Final compensation will be determined based on factors including education, experience, qualifications, skills, and applicable contract requirements.
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development