Junior Systems Admin: IT Troubleshooter & Multisite Support

Chicago-Tube-; Romeoville (IL); On-site; USD 40,000 - 45,000; Full time

Job summary

Chicago Tube & Iron is seeking a Junior Systems Administrator to join the IT team in Romeoville, IL. This role involves supporting users, managing Windows workstations, and assisting with Microsoft 365, VMware, Cisco, backups, and cybersecurity tools.

You will work beyond a traditional help desk, contributing to system administration, projects, and infrastructure improvements across multiple company locations. This is an excellent chance to gain hands-on IT experience across a broad tech stack.

Qualifications

• Associate or bachelor's degree in Information Technology, Computer Science, or a related field; equivalent technical training or relevant experience will also be considered.
• At least 2 years of experience in technical support, systems administration, or a related IT role.
• Hands‑on experience working in a Windows-based environment.
• Working knowledge of Active Directory, Microsoft 365, Cisco, VMware, and Veeam preferred.
• Strong troubleshooting and problem‑solving skills.
• Excellent communication, organization, and customer‑service skills.
• Ability to manage multiple priorities and work both independently and collaboratively.
• Ability to handle confidential employee, financial, customer, and Company information appropriately.
• Willingness to occasionally travel to Company locations.

Responsibilities

• Provide frontline technical support for computers, servers, printers, software, and connectivity issues.
• Install, configure, maintain, and troubleshoot Windows desktop and laptop computers.
• Maintain standardized system images for Company computer models.
• Support Microsoft 365, including applications, email, user accounts, permissions, and related services.
• Assist with Active Directory user and access administration.
• Provide technical support for our Cisco phone system and VMware virtual environment.
• Assist with the administration, monitoring, and testing of Veeam backup and recovery systems.
• Support cybersecurity efforts, including endpoint protection, software updates, access controls, and security monitoring.
• Document technical issues, resolutions, system configurations, and equipment changes.
• Escalate complex technical or cybersecurity issues to appropriate IT personnel or vendors.
• Assist with technology deployments, upgrades, equipment installations, and other IT projects.
• Provide technology support to Company branch locations as needed.

Skills

Troubleshooting

Customer service

Communication

Multi-tasking

Education

Associate or Bachelor's degree in IT/CS or related field

Equivalent technical training or relevant experience

Tools

Windows OS

Active Directory

Microsoft 365

Cisco

VMware

Veeam

Job description

Chicago Tube & Iron is seeking a Junior Systems Administrator to join the IT team in Romeoville, IL. This role involves supporting users, managing Windows workstations, and assisting with Microsoft 365, VMware, Cisco, backups, and cybersecurity tools.

You will work beyond a traditional help desk, contributing to system administration, projects, and infrastructure improvements across multiple company locations. This is an excellent chance to gain hands-on IT experience across a broad tech stack.