Junior System Administrator - IT & Security (On-Call)

M.c.-Dean,-Inc.; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Leadership training

Tuition reimbursement

Open communication

Job summary

M.C. Dean is seeking a System Administrator 1 to join the Security and Electronic Systems (SES) unit. The role supports physical security systems and IT operations, providing Tier 1 helpdesk support for federal, local, and commercial customers.

You will monitor and maintain access control, CCTV, and IT systems, with opportunities to learn Genetec platforms and contribute to system documentation and operational procedures.

Qualifications

• BS degree with 0+ years of progressive experience or HS Diploma or Equivalent with 6+ years of progressive experience.
• Experience triaging and resolving system problems; understanding Windows patching and vulnerability remediation.
• Basic knowledge of large-scale networking, VLANS and routing.

Responsibilities

• Monitor, maintain, and test Physical Access Control, CCTV, PSIM and other electronic security systems.
• Support IT systems for endpoint devices; provide Tier 1 helpdesk support.
• Document troubleshooting steps and manage ticketing system.
• Stay current with new technology and contribute to SOPs and builds.
• Perform duties under direct supervision.

Skills

Help desk

Windows OS

System administration

Troubleshooting

Networking basics

MS Office

Documentation

Genetec

Education

BS degree

HS Diploma or Equivalent

Tools

Genetec Access Control

Genetec Video Management

Job description

M.C. Dean is seeking a System Administrator 1 to join the Security and Electronic Systems (SES) unit. The role supports physical security systems and IT operations, providing Tier 1 helpdesk support for federal, local, and commercial customers.

You will monitor and maintain access control, CCTV, and IT systems, with opportunities to learn Genetec platforms and contribute to system documentation and operational procedures.