Junior System Administrator

TECHEAD; Richmond (VA); On-site; USD 55,000 - 70,000; Full time

Job summary

TECHEAD is seeking a motivated Junior Systems Administrator to support the infrastructure and day‑to‑day operations in our Richmond, VA environment. This contingent role involves monitoring, maintenance, troubleshooting, and basic administration across Windows and Linux, with guidance from senior engineers.

You will gain exposure to cloud concepts, identity access management, and a range of IT infrastructure tasks while helping to document procedures and support service desk escalations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a closely related field; equivalent technical certification accepted.
• Foundational understanding of networking concepts (DNS, DHCP, TCP/IP, VLANs).
• Basic knowledge of Windows Server or Linux administration.
• Familiarity with cloud concepts (Azure, AWS, or Google Cloud) at an introductory level.
• Experience with scripting fundamentals (PowerShell).
• Internship or post‑college technical experience.
• Ability to communicate clearly, follow instructions, and work collaboratively within a team.
• Eagerness to learn, adapt, and grow technical responsibilities over time.

Responsibilities

• Assist in troubleshooting and resolving basic system, network, and application issues.
• Support day‑to‑day operational tasks across Windows and Linux server environments.
• Perform routine maintenance such as patching, monitoring, and system health checks.
• Help deploy and configure servers, applications, and infrastructure components under senior engineer guidance.
• Manage user accounts, permissions, and basic identity access requests.
• Assist with workstation setup, imaging, configuration, and support.
• Participate in documentation efforts for procedures, configurations, and troubleshooting steps.
• Provide first‑line escalation support for service desk issues requiring deeper technical investigation.
• Follow change‑management processes and ensure proper communication during updates or maintenance.
• Learn and grow by shadowing senior engineers on projects, implementations, and troubleshooting sessions.

Skills

Networking fundamentals

Windows/Linux administration

Cloud concepts (Azure/AWS/Google)

PowerShell scripting

Communication skills

Team collaboration

Willingness to learn

Internship/entry-level experience

Ticketing systems familiarity

Security basics (MFA, CA)

Education

Bachelor’s degree in CS/IT or related field

Tools

VMware/Hyper-V virtualization

Microsoft 365 administration concepts

Job description

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.

We are seeking a motivated Junior Systems Administrator to provide support the infrastructure and day‑to‑day operational needs. This contingent worker position will assist with system monitoring, maintenance, troubleshooting, and basic administration across a variety of technologies within the enterprise environment. The selected candidate will report to the Manager of the Systems and Operations Management team and will collaborate with technical staff to ensure reliable, secure, and efficient system operations.

Responsibilities

• ResponsibilitiesAssist in troubleshooting and resolving basic system, network, and application issues.
• Support day‑to‑day operational tasks across Windows and Linux server environments.
• Perform routine maintenance such as patching, monitoring, and system health checks.
• Help deploy and configure servers, applications, and infrastructure components under senior engineer guidance.
• Manage user accounts, permissions, and basic identity access requests.
• Assist with workstation setup, imaging, configuration, and support.
• Participate in documentation efforts for procedures, configurations, and troubleshooting steps.
• Provide first‑line escalation support for service desk issues requiring deeper technical investigation.
• Follow change‑management processes and ensure proper communication during updates or maintenance.
• Learn and grow by shadowing senior engineers on projects, implementations, and troubleshooting sessions.

Qualifications

• Minimum Qualifications
• Bachelor’s Degree in Computer Science, Information Technology, or a closely related field; equivalent technical certification accepted.
• Foundational understanding of networking concepts (DNS, DHCP, TCP/IP, VLANs).
• Basic knowledge of Windows Server or Linux administration.
• Familiarity with cloud concepts (Azure, AWS, or Google Cloud) at an introductory level.
• Experience with scripting fundamentals (especially PowerShell) through coursework, labs, or early work experience.
• Internship or post‑college technical experience.
• Ability to communicate clearly, follow instructions, and work collaboratively within a team.
• Eagerness to learn, adapt, and grow technical responsibilities over time.
• Preferred Qualifications
• 2 years of professional technical experience supporting Microsoft 365, Windows Server, virtualization, or related IT infrastructure.
• Hands‑on exposure to virtualization (VMware, Hyper‑V, etc.) from labs or coursework.
• Familiarity with Microsoft 365 administration concepts (basic support, user provisioning, license management).
• Understanding of security fundamentals: MFA, conditional access concepts, endpoint management basics.
• Experience working with ticketing systems such as ServiceNow, Jira, or similar.
• Demonstrated curiosity, initiative, and problem‑solving skills — someone who actively learns outside of class or work.
• Entry‑level certification such as CompTIA A+, Network+, or Microsoft Azure Fundamentals (or equivalent experience).

TECHEAD's mission is to make our associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.