Junior Software Engineer - Call Center Platforms

The Judge Group

Johnston (IA)

On-site

USD 60,000 - 80,000

Full time

10 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

The Judge Group is seeking a software developer in Johnston, Iowa to develop, test, and maintain software applications and systems. You will support onboarding and implementation of new features within call center software platforms and collaborate with business users and technical teams to gather requirements.

The role requires a Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.
Recent graduates are encouraged to apply.
Internship or project experience in software development preferred.
Basic understanding of software development life cycle (SDLC) and Agile methodologies.

Responsibilities

Develop, code, test, debug, and maintain software applications and systems.
Support onboarding and implementation of new features within call center software platforms.
Collaborate with business users and technical teams to gather and analyze requirements.
Design and implement software enhancements to improve application performance, functionality, and user experience.
Provide internal user support and troubleshoot application issues.
Assist with application, server, and database maintenance activities.
Create and maintain technical documentation, system configurations, and development artifacts.
Participate in Agile ceremonies including daily standups, sprint planning, and retrospectives.
Perform data analysis and generate reports as required.
Follow software development best practices and coding standards.