Junior Social Media & Customer Experience Specialist

Parkside Auto; Knoxville (TN); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

401(k) Retirement Plan with Company Match

Medical, Dental, Vision, Disability & Basic Life Insurance

Paid Holidays and Paid Time Off

Employee Discounts on Products & Services

Employee Assistance Program

Opportunity for advancement

Job summary

A modern automotive retail company in Knoxville is seeking an Entry-Level Social Media & Customer Experience Specialist. This role involves engaging with customers online and managing social media content, supporting the brand's online presence, and assisting customers in-store. Ideal candidates are recent graduates passionate about marketing and customer service. The position offers a competitive salary, performance bonuses, and strong growth potential in a vibrant work environment.

Qualifications

• Confidence in digital engagement and face-to-face communication.
• Understanding of current social media trends and platforms.
• Ability to thrive in a team environment.

Responsibilities

• Engage with customers through social media and digital platforms.
• Support social media content and online brand presence.
• Manage inbound internet and digital leads.
• Interact with customers to support the buying experience.
• Learn automotive sales, marketing, and client experience best practices.

Skills

Strong social media skills

Excellent communication abilities

Motivation to learn

Customer-focused mindset

Education

Recently graduated in Marketing, Communications, Business, or a related field

Job description

A modern automotive retail company in Knoxville is seeking an Entry-Level Social Media & Customer Experience Specialist. This role involves engaging with customers online and managing social media content, supporting the brand's online presence, and assisting customers in-store. Ideal candidates are recent graduates passionate about marketing and customer service. The position offers a competitive salary, performance bonuses, and strong growth potential in a vibrant work environment.