Entry-level Social Media & Customer Experience Specialist

Vadenchevroletpooler; Knoxville (TN); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

401(k) Retirement Plan with Company Match

Medical, Dental, Vision, Disability & Basic Life Insurance

Paid Holidays and Paid Time Off

Employee Discounts on Products & Services

Employee Assistance Program

Opportunity for advancement

Job summary

A modern automotive retail company in Knoxville is seeking an Entry-Level Social Media & Customer Experience Specialist. This role involves engaging with customers online and managing social media content, supporting the brand's online presence, and assisting customers in-store. Ideal candidates are recent graduates passionate about marketing and customer service. The position offers a competitive salary, performance bonuses, and strong growth potential in a vibrant work environment.

Qualifications

• Confidence in digital engagement and face-to-face communication.
• Understanding of current social media trends and platforms.
• Ability to thrive in a team environment.

Responsibilities

• Engage with customers through social media and digital platforms.
• Support social media content and online brand presence.
• Manage inbound internet and digital leads.
• Interact with customers to support the buying experience.
• Learn automotive sales, marketing, and client experience best practices.

Skills

Strong social media skills

Excellent communication abilities

Motivation to learn

Customer-focused mindset

Education

Recently graduated in Marketing, Communications, Business, or a related field

Job description

Entry-level Social Media & Customer Experience Specialist

$48,000 Base Salary + Performance Bonuses

Job Intro

Parkside Autois expanding in Knoxville and building a modern automotive retail experience centered on technology, digital engagement, and exceptional customer service. We are hiring an Entry-Level Social Media & Client Experience Specialist to engage customers online, support social media content, manage digital leads, and help deliver a seamless customer experience both online and in-store. We’ve built East Tennessee’s most guest-friendly pre‑owned experience. We transformed our Parkside Drive location into a sleek, modern dealership with an indoor showroom and 110 outdoor display spaces. There’s never been a better time to join our team. This is a career‑building opportunity with paid training and strong advancement potential within Furrow Automotive Group. Apply online today!

Job Description

Recently graduated in Marketing, Communications, Business, or a related field Enjoys social media, content creation, and digital engagement Is confident communicating with people online and face‑to‑face

• $48,000 base salary + performance bonuses
• Full‑time Position
• 401(k) Retirement Plan with Company Match
• Medical, Dental, Vision, Disability & Basic Life Insurance
• Paid Holidays and Paid Time Off
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Employee Assistance Program
• Opportunity for advancement

Responsibilities

• Engage with customers through social media and digital platforms
• Support social media content and online brand presence (Instagram, TikTok, Facebook, YouTube)
• Manage inbound internet and digital leads
• Interact with customers online and in person to support the buying experience
• Represent the Parkside Auto brand and customer experience standards
• Learn automotive sales, marketing, and client experience best practices

Requirements

• This opportunity is ideal for someone who:
• Recently graduated in Marketing, Communications, Business, or a related field
• Enjoys social media, content creation, and digital engagement
• Is confident communicating with people online and face‑to‑face
• Wants to build a career in marketing, customer experience, or automotive sales
• Is coachable, motivated, and eager to learn
• Understands current social media trends and platforms
• Thrives in a team environment and enjoys helping customers
• No automotive experience required — training is provided.
• Qualifications:
• Recent college graduate preferred
• Strong social media and digital communication skills
• Excellent interpersonal and communication abilities
• Customer‑focused mindset and willingness to learn
• Valid driver's license

Terms

We are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, disability, veteran status, or other legally protected status.