Junior Site Reliability Engineer – IT Admin (Hybrid)

IBM; Durham, Northern (NC, KY); Hybrid; USD 101,000 - 151,000; Full time

Benefits offered by this job

Healthcare benefits

401(k)

Paid time off

Job summary

IBM in Durham, NC is seeking an entry-level Site Reliability Engineer to support enterprise IT systems, including servers, VMs, and cloud environments, while learning reliability engineering practices.

You will contribute to automation, incident response, and documentation, collaborating with cross-functional teams. A Bachelor's degree is required, Master's preferred, with hands-on exposure to Python/Bash scripting and monitoring tools.

Qualifications

• Bachelor’s degree in Computer Science, IT, Network Engineering, or related field (or equivalent experience).
• Fundamental understanding of operating systems (Linux/Unix/Windows/z/OS) and networking basics.
• Familiarity with Python and Bash scripting.
• Familiarity with automation tools like Ansible.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Familiarity with monitoring tools such as Wireshark, SolarWinds, Grafana.
• Understanding of cloud networking (IBM Cloud, AWS, Azure).
• Interest in SRE principles like automation, observability, and fault tolerance.

Responsibilities

• Assist in maintaining and supporting enterprise IT systems including servers and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post-incident analysis.
• Document system configurations and reliability metrics.
• Collaborate with cross‑functional teams on infrastructure and service delivery.

Skills

Servers & VMs

Cloud environments

SRE fundamentals

Automation scripting

Incident response

Monitoring tools

Communication

Education

Bachelor’s Degree

Master’s Degree

Tools

Git

Ansible

CI/CD concepts

Netbox

Kubernetes

Wireshark

SolarWinds

Grafana

IBM Cloud

AWS

Azure

z/OS

Job description

IBM in Durham, NC is seeking an entry-level Site Reliability Engineer to support enterprise IT systems, including servers, VMs, and cloud environments, while learning reliability engineering practices.

You will contribute to automation, incident response, and documentation, collaborating with cross-functional teams. A Bachelor's degree is required, Master's preferred, with hands-on exposure to Python/Bash scripting and monitoring tools.