Junior Site Reliability Engineer: Cloud & Networking

IBM; Austin, Northern (TX, KY); Hybrid; USD 101,000 - 151,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

IBM in Austin, Texas seeks an Entry Level Infrastructure & Technology professional to support enterprise IT systems, network operations, and automation efforts. You will work on servers, VMs, cloud environments, and network devices, gaining exposure to incident response, reliability metrics, and cross-functional collaboration.

The role emphasizes scripting, Linux/cloud fundamentals, and networking concepts, with opportunities to learn Kubernetes, CI/CD, and modern observability tools within

Qualifications

• Experience with one or more programming languages such as Python, Go, Java, or similar.
• Understanding of Linux operating systems and cloud computing fundamentals.
• Knowledge of networking concepts, APIs, and distributed systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills.

Responsibilities

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post-incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross-functional teams on infrastructure and service delivery.
• Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.
• Support day-to-day network operations, troubleshooting connectivity issues and escalating as needed.
• Participate in network performance analysis and reporting.
• Learn and apply automation techniques to reduce manual tasks and improve reliability.
• Collaborate with cross-functional teams on network upgrades, deployments, and incident response.
• Document network configurations, procedures, and reliability metrics.
• Monitor network connectivity and troubleshoot issues related to DNS, DHCP, TCP/IP, and routing.
• Collaborate with network teams to resolve latency or packet loss problems.
• Validate firewall rules and ensure secure communication between services.

Skills

Python

Go

Java

Linux

Cloud computing

Networking concepts

APIs

Distributed systems

Analytical skills

Communication skills

Education

High School Diploma/GED

Bachelor's Degree

Tools

Kubernetes

Git

CI/CD pipelines

Terraform

Monitoring tools

Job description

IBM in Austin, Texas seeks an Entry Level Infrastructure & Technology professional to support enterprise IT systems, network operations, and automation efforts. You will work on servers, VMs, cloud environments, and network devices, gaining exposure to incident response, reliability metrics, and cross-functional collaboration.

The role emphasizes scripting, Linux/cloud fundamentals, and networking concepts, with opportunities to learn Kubernetes, CI/CD, and modern observability tools within