Junior Service Advisor & Loaner Coordinator

Haddad GMC; St. Albans, Northern (VT, KY); Hybrid; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) program

PTO

Sick leave

Job summary

Haddad Subaru of St. Albans is seeking an entry-level Service Coordinator to support our busy service team. This role offers learning, growth, and advancement opportunities within the dealership.

No automotive experience required—training provided. You will assist Service Advisors, handle loaner paperwork, and ensure a great customer experience from arrival to vehicle completion. Strong organization, communication, dependability, and teamwork are valued.

Qualifications

• High School Diploma or Equivalent.
• Minimum of two years customer service experience normally obtained as Service Client Care Coordinator or similar position.
• Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of customers or employees.

Responsibilities

• Assisting Service Advisors with checking in customers, especially during busy morning hours.
• Preparing and managing loaner vehicle paperwork.
• Providing coverage for Service Advisors on their scheduled days off.
• Assisting with internal repair orders for our Sales and Service departments.
• Working closely with Service Advisors, Technicians, Sales staff, and management.
• Helping ensure customers have a great experience from arrival to completion of service.

Skills

Customer service

Teamwork

Communication

Basic computer skills

Dependable

Education

High School Diploma or Equivalent

Tools

Service CRM software

Job description

Haddad Subaru of St. Albans is seeking an entry-level Service Coordinator to support our busy service team. This role offers learning, growth, and advancement opportunities within the dealership.

No automotive experience required—training provided. You will assist Service Advisors, handle loaner paperwork, and ensure a great customer experience from arrival to vehicle completion. Strong organization, communication, dependability, and teamwork are valued.