Junior Service Advisor & Loaner Coordinator

Haddad Subaru; St. Albans, Northern (VT, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) program

PTO

Sick leave

Job summary

Haddad Subaru of St. Albans is seeking an entry-level Service Coordinator to join our growing Service team in Vermont.

This role offers learning and advancement opportunities within the dealership and is suitable for someone who is dependable, organized, and enjoys working with people. Responsibilities include assisting Service Advisors, handling loaner paperwork, covering for advisors on off days, and aiding with internal repair orders.

Qualifications

• High School Diploma or Equivalent.
• Minimum of two years customer service experience normally obtained as Service Client Care Coordinator or similar position.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals; write routine reports and correspondence.

Responsibilities

• Assist Service Advisors with check-ins during busy morning hours.
• Prepare and manage loaner vehicle paperwork.
• Provide coverage for Service Advisors on scheduled days off.
• Assist with internal repair orders for Sales and Service departments.
• Work closely with Service Advisors, Technicians, Sales staff, and management.
• Help ensure customers have a great experience from arrival to vehicle readiness.

Skills

Customer service

Communication

Organizational skills

Team player

Basic computer skills

Education

High School Diploma or Equivalent

Tools

Service CRM software

Job description

Haddad Subaru of St. Albans is seeking an entry-level Service Coordinator to join our growing Service team in Vermont.

This role offers learning and advancement opportunities within the dealership and is suitable for someone who is dependable, organized, and enjoys working with people. Responsibilities include assisting Service Advisors, handling loaner paperwork, covering for advisors on off days, and aiding with internal repair orders.