Junior Server Administrator (Windows)

Ian Martin Group; Spring (TX); On-site; USD 41,000 - 48,000; Full time

Job summary

Ian Martin Group seeks a Junior Server Administrator (Windows) in Spring, TX. You’ll be the first contact for a server team supporting process control systems at 70+ terminals worldwide, handling day-to-day access and triage to keep engineers focused on long-term projects.

This is a 12-month on-site contract with W2 pay at $30–$35/hour. Responsibilities include Active Directory account management, ticket routing, issue triage, participating in SWAT calls, and routine Windows server maintenance.

Qualifications

• Basic Active Directory skills for accounts, passwords, and groups.
• Working knowledge of Windows Server.
• Hands-on IT experience in help desk, desktop support, or server administration.
• Experience working tickets in any ticketing system.
• Clear written and spoken communication, and comfort with teams in other time zones.
• Strong organization when handling several requests at once.
• Ability to work onsite full time in Spring, TX.

Responsibilities

• Manage user access in Active Directory. Create accounts, reset passwords, update group memberships.
• Watch the team’s shared inbox and ticket queue. Respond to requests and route to the right person.
• Triage incoming issues, judge severity, and elevate to engineers when needed.
• Join SWAT calls and outage bridges during business hours, coordinating with local contacts.
• Handle minor server fixes and routine maintenance on Windows servers, including patches.
• Create and track change requests following the team’s change management steps.
• Coordinate with global teams, including a partner team in Kuala Lumpur.
• Keep documentation current, including procedures and knowledge articles.
• Support data cleanup, CMDB records, SharePoint sites, and license tracking.

Skills

Active Directory

Windows Server

Help desk / Desktop support

Ticketing systems

Communication

Organization

Job description

Junior Server Administrator (Windows)

• Pay Rate: $30 - $35/hour (on W2)
• Contract Length: 12 months with possible extension
• Location: Spring, TX 77389

Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.

You’re the first point of contact for a server team that supports process control systems at more than 70 truck terminals and other sites around the world. You own day-to-day access and triage work, which frees the engineers to focus on a multi-year infrastructure project. You keep requests moving, spot what’s urgent, and get the right people involved fast. In your first six months, you learn the sites, the contacts, and the core tasks well. From there, the role can grow toward server engineering.

Responsibilities

• Manage user access in Active Directory. You create accounts, reset passwords, and update group memberships.
• Watch the team’s shared inbox and ticket queue. Respond to requests and route each one to the right person.
• Triage incoming issues, judge how serious they are, and elevate to engineers when needed.
• Join SWAT calls and outage bridges during business hours, about one or two a week. You find the right local contacts and keep teams focused on the fix.
• Handle minor server fixes and routine maintenance on Windows servers, such as scheduling and checking patches.
• Create and track change requests that follow the team’s change management steps.
• Coordinate with teams around the world, including a partner team in Kuala Lumpur.
• Keep documentation current, including procedures, knowledge articles, and lessons learned.
• Support data cleanup work, including configuration management database (CMDB) records, SharePoint sites, and software license tracking.

Required Qualifications

• Basic Active Directory skills for accounts, passwords, and groups. Coursework counts.
• Working knowledge of Windows Server
• Hands-on IT experience in help desk, desktop support, or server administration
• Experience working tickets in any ticketing system
• Clear written and spoken communication, and comfort working with teams in other time zones
• Strong organization when you’re handling several requests at once
• Ability to work onsite full time in Spring, TX

Preferred Qualifications

• One to two years in a similar support or admin role
• Linux experience
• VMware or Nutanix experience
• ServiceNow experience
• SharePoint administration
• CMDB or data governance experience
• Familiarity with Agile ways of working

Looking for meaningful work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

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