Junior Salesforce Administrator

Propio Language Services; Overland Park (KS); On-site; USD 60,000 - 75,000; Full time

Job summary

Propio Language Services in Overland Park, KS is seeking a Junior Salesforce Administrator to support and optimize our Salesforce platform, assist with user support, basic configuration, and data management.

You will collaborate with client services and development teams, document processes, and contribute to ongoing improvements while growing your own skills in SQL, JSON, and Salesforce.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business, or related field, or sufficient experience in related field.
• Familiarity with Salesforce.
• Strong knowledge of SQL and JSON; familiarity with other programming languages and technologies is a plus.

Responsibilities

• Assist with basic configuration tasks within Salesforce, such as creating fields, page layouts, and workflows under guidance.
• Help maintain user profiles, permission sets, and security settings.
• Investigate potential production issues and provide timely solutions.
• Support data integrity through data entry, cleansing, and migration tasks as directed.
• Assist in maintaining data quality standards and ensuring governance compliance.
• Collaborate with client services and development teams to share insights and implement client feedback into releases.
• Document processes, procedures, and configurations within Salesforce.
• Assist in developing training materials and conducting basic training sessions for users.

Skills

Salesforce

SQL

JSON

Analytical skills

Customer service mindset

Education

Bachelor's degree or equivalent experience

Job description

Description

Junior Salesforce Administrator

Own Your Impact. At Propio, we don't believe careers happen to people. We believe people create them.

Here, you're trusted to make decisions, challenge assumptions, drive innovation, and shape outcomes. Your success is not limited by hierarchy or tenure. It's fueled by your ambition, your curiosity, and your willingness to own your impact. If you're looking for a role where you can simply maintain the status quo, this probably isn't it, but if you're looking for a place where your ideas matter, your growth is accelerated, and your work creates meaningful impact across the world, we'd love to talk.

Why Propio?

Every day, communication changes lives. A patient receives care they otherwise couldn't access. A family gains critical information. A business connects with a customer. A community becomes more inclusive. These moments happen because barriers are removed. And behind those moments are Propio team members who show up every day to solve problems, innovate, and build the future. This isn't just work. This is world impact.

As a Junior Salesforce Administrator, you'll have the opportunity to make a meaningful contribution to the continued growth and transformation of Propio.

You’ll Be Empowered To

• Take ownership of important initiatives and outcomes.
• Drive meaningful business results.
• Influence decisions and contribute new ideas.
• Partner with talented, high-performing team members.
• Challenge yourself through continuous learning and growth.
• Help shape the future of a rapidly growing organization.

What You’ll Own

The Junior Salesforce Administrator supports the Salesforce Administrator in managing and maintaining our Salesforce platform & the systems in which we integrate with it. This role involves assisting with user support, basic configuration tasks, data management, and contributing to ongoing improvements and optimizations within Salesforce. This role requires a proactive approach, a strong understanding of SQL and JSON, and the ability to troubleshoot effectively under pressure.

• Assist with basic configuration tasks within Salesforce, such as creating fields, page layouts, and workflows under the guidance of the Salesforce Administrator
• Help maintain user profiles, permission sets, and security settings
• Investigate potential production issues, leveraging technical knowledge and research skills to provide timely and accurate solutions
• Support data integrity efforts by performing data entry, data cleansing, and data migration tasks as directed
• Assist in maintaining data quality standards and ensuring compliance with data governance policies
• Work closely with the client services and development teams to share insights, improve service delivery, and implement client feedback into future tech releases
• Document processes, procedures, and configurations within Salesforce
• Assist in developing training materials and conducting basic training sessions for users.

What Makes Someone Successful Here

• Take ownership instead of waiting for direction.
• Embrace challenges as opportunities to grow.
• Continuously seek better ways of working.
• Turn ideas into action.
• Hold themselves and others accountable to high standards.
• Are driven by making a measurable impact.

Requirements

What You’ll Bring

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business, or other relevant field, or sufficient experience in related field
• Familiarity with Salesforce
• Strong knowledge of SQL and JSON; Familiarity with other programming languages and technologies is a plus
• Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues efficiently
• A customer-first approach, with a commitment to providing exceptional service and support

What You’ll Gain

Own Your Growth: We invest in people who invest in themselves. You'll have opportunities to learn, develop, and expand your capabilities while building a meaningful career.

Own Your Impact: You'll see the connection between your work and our success. We believe great people deserve the opportunity to make a real difference.

Own Your Innovation: The best ideas can come from anywhere. We encourage curiosity, creativity, and challenging the way things have always been done.

Own Your Success: Whether you're building expertise, pursuing leadership opportunities, or expanding your career path, we'll give you room to grow and the support to get there.

At Propio, your work doesn't just move a company forward. It helps connect people, communities, and opportunities across the world.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.