Junior QA Support Analyst

Ace IT Careers

Seattle (WA)

Remote

USD 52,000 - 76,000

Full time

3 days ago

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Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Work From Home

Wellness Resources

Job summary

Ace IT Careers is seeking a Junior QA Support Analyst to assist in testing web applications, investigate issues, and support the QA team. This entry-level role is ideal for recent graduates and individuals beginning a career in software quality assurance.

The position involves executing manual test cases, documenting defects in Jira, and collaborating with developers and support staff to reproduce and verify fixes.

Qualifications

0–1 year of professional QA or IT support experience preferred.
Fresh graduates and individuals without QA experience are welcome.
Basic understanding of software testing concepts.
Familiarity with SDLC, STLC, or manual testing fundamentals.
Ability to identify, reproduce, and document software issues clearly.

Responsibilities

Assist with testing web-based applications and identify software issues.
Investigate defects and document testing observations.
Execute manual test cases and verify application behavior.
Create and maintain defect reports using Jira or similar tools.
Support functional, regression, and user acceptance testing.
Collaborate with development and support teams to investigate issues.
Reproduce reported bugs and verify fixes.
Maintain test execution records and documentation.
Communicate testing findings to team members.
Participate in Agile meetings and quality improvement activities.

Skills

Testing concepts

Bug reproduction

Documentation

Agile participation

Communication

Tools

Jira

Job description

About the Opportunity

Ace IT Careers is recruiting for a Junior QA Support Analyst opportunity focused on software quality, application issue investigation, and testing support.

This entry-level position is suitable for recent graduates, individuals with foundational IT knowledge, and candidates interested in beginning a career in Software Quality Assurance.

Applicants with academic projects, internships, or basic software testing experience are encouraged to apply. Previous professional QA experience is not required.

Key Responsibilities

Assist with testing web-based applications and identifying software issues.
Investigate reported application defects and document testing observations.
Execute manual test cases and verify expected application behavior.
Create and maintain defect reports using Jira or similar tools.
Support functional, regression, and user acceptance testing.
Collaborate with software development and support teams to investigate application issues.
Reproduce reported bugs and verify implemented fixes.
Maintain test execution records and application issue documentation.
Communicate testing findings to relevant team members.
Participate in Agile meetings and software quality improvement activities.

Work Eligibility

Candidates must reside within the position's approved United States hiring locations and satisfy the employer's applicable employment authorization requirements.

Technical Evaluation & Career Preparation

As part of the recruitment process, candidates may participate in an initial technical evaluation to assess their understanding of software testing concepts, practical knowledge, and readiness for the position.

If areas requiring improvement are identified, candidates may receive feedback and recommendations for further technical preparation.

Ace IT Careers also offers separate, optional technical training and career-preparation services for individuals interested in strengthening their skills. Any associated fees, program details, and terms will be clearly communicated before enrollment.

Job applications and recruitment evaluations are free. Participation in paid preparation is voluntary, is not required for employment consideration, and does not guarantee interviews or employment.